Website Vianet Communication Ltd.
Central ONM Coordinator
Number of Vacancy(ies): 3
Qualification: Bachelors Degree
Experience: 2 Years
Contract of Employment: Full-time
Job Location: Head Office, Jawalakhel, Lalitpur
Job Duties & Responsibilities:
- Monitoring and evaluation of Field Customers’ Operations (Installation, Support and Relocation)
in terms of efficient scheduling, throughput and technical closure.
- Monitoring and reporting Field Customers’ Operations teams SLA and escalation of noncompliance to the respective Regional and Branch Managers.
- Training Field Fiber Operations Team on the proper use of tools and mobile App for daily tasks.
- Implementation and enhancement of Mobile App used for field customer operations as well as physical network documentation that are essential to improving service delivery SLA.
Application Deadline: 2023-09-22