Performance and Governance Associate

Website Daraz


Performance and Governance Associate

Job Information
Department Name: Traffic Operations
Industry: Management
Work Experience: 1-3 years
City: Kathmandu
State/Province: Province No.3
Zip/Postal Code: 44600

About Daraz
Founded in 2015, Daraz is South Asia’s leading e-commerce platform in Pakistan, Bangladesh, Sri Lanka, Nepal and Myanmar. It empowers more than 100,000 active sellers with world-class marketplace technology to reach the fast-growing consumer class in a region of 500 million people. Through Daraz Express and Daraz Pay, it operates the most efficient and digitalized logistics and payments infrastructure in its markets. Daraz’ vision is to be a champion of South Asia serving 100 million customers and businesses by 2030.
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Job Description

  • Streamline performance monitoring process for Traffic Operations (TO)
  • Initiate projects to turn data/insights into action and impact
  • Streamlining the external stakeholders with right Tops stakeholders
  • Oversee data products – key metrics, definition and logic
  • Build up data-driven decision-making culture by setting up AB testing workflow and analytical framework
  • Ensure data quality by performing data validation, basic analysis and trouble-shooting
  • Generate insights and business opportunities from data by performing trend analysis, cohort analysis, thematic analysis and deep dive
  • In-charge of routine (e.g. Weekly/Monthly Business Review) and ad-hoc data request
  • Design and develop executive and operational report/dashboard
  • Process improvement and automation
  • Training and be the go-to person for any data/Excel related questions
  • Identify skill gaps and upskilling the TO talents to drive growth and employee satisfaction
  • Lead training and onboarding new talent in traffic ops


  • At least 3 years of experience with advanced skills in Microsoft Excel and proficiency in SQL preferred
  • Experience with analysis of raw data to insights
  • Strong communication and collaboration skills
  • Strong accountability and ownership values
  • Ability to adapt to new systems and technologies
  • A problem solver with good time management skills


  • Decision-making
  • Analytical
  • Communication
  • Initiative
  • Team Player


  • International working environment, and a unique opportunity to learn from the best in e-commerce and business growth.
  • A platform to learn from Alibaba’s world-leading ecosystem
  • Rigorous training and exposure in team management, leadership, business analytics, and operations.
  • An opportunity to train the next generation of business leaders
  • Competitive salary and incentive package
  • Health & Medical insurance

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