Service Manager

  • Full Time
  • Kathmandu
  • Applications have closed

Jagdamba Motors


Service Manager-EV

Job Code: JMEVS
Job Category: Service
Job Position: Service Manager
Employment Type: Full Time
Hiring Source: -, Internal Employee, Linkedin
Business Units: Jagdamba Motors Pvt. Ltd
Locations: Kathmandu(Nepal)
Offered Salary: Negotiable

Job Specification
Job Category: Service
Required Qualification: Bachelor
Required Degrees: Bachelor in Mechanical Engineering
Experience: More Than or Equal To 3 Years
Required Skills: Communication Skill, Team Player
Required Gender: Male

Position Summary

Responsible for overseeing the daily operations of an electric vehicle service department and leading a team of skilled technicians, coordinate service appointments, manage parts inventory, and ensure that customers’ electric vehicles are maintained to the highest standards.

Major Roles And Responsibilities (Job Details)

Job Responsibilities:

  • Service Department Operations:
  • Schedule and prioritize service appointments efficiently.
  • Ensure timely and high-quality electric vehicle repairs and maintenance.
  • Monitor and maintain service facility equipment.

Customer Service:

  • Interact with customers to address inquiries, provide updates, and ensure exceptional service experiences.
  • Resolve customer complaints and issues promptly and professionally.

Inventory Management:

  • Manage and optimize parts and supplies inventory to support service operations.
  • Coordinate with suppliers to ensure timely parts deliveries.

Quality Assurance:

  • Implement and uphold quality control standards for electric vehicle servicing.
  • Conduct regular inspections to ensure workmanship meets company standards.

Safety Compliance:

  • Ensure that all safety protocols and regulations are followed in the service department.
  • Conduct safety training for staff as needed.

Reporting and Documentation:

  • Maintain accurate records of service activities, including repairs, parts used, and customer interactions.
  • Prepare regular reports for management on department performance.

Job Specifications:

  • Bachelor’s degree in Automotive Technology, Business Administration, or a related field (preferred).
  • Proven experience in automotive service management, with a focus on electric vehicles.
  • Strong leadership and team management skills.
  • Exceptional customer service and communication abilities.
  • In-depth knowledge of electric vehicle systems and components.
  • Familiarity with EV charging systems and infrastructure.
  • Ability to diagnose and troubleshoot EV-related issues.
  • Detail-oriented and committed to maintaining high-quality standards.
  • Knowledge of relevant safety regulations and compliance.

How to Apply

Interested candidates are encouraged to submit their resume and a cover letter detailing their relevant qualifications and experience to

Please include “Service Manager- EV” in the subject line.

Job Validation
Age Specific: Yes
Work Experience Specific: Yes
Skills Specific: Yes
Experience Qualification Specific: Yes
Qualification Specific: Yes
Notice Period Applicable: Yes
Current Salary and Expected Salary: Yes
Two Wheeler Mandatory: Yes
Two Wheeler License Mandatory: Yes
Degree With Mark Mandatory: Yes

Only candidates who are under serious consideration will be communicated for the further selection process. The company reserves the right to accept/reject any or all applications without assigning any reason whatsoever. Canvassing at any stage of the process shall lead to automatic disqualification

Apply Before (Deadline): 22/09/2023 AD, 2080-06-05 BS

Tagged as: ,

Scroll to Top