Jagdamba Motors
JOB OPPORTUNITY
Service Manager-EV
Job Code: JMEVS
Job Category: Service
Job Position: Service Manager
Employment Type: Full Time
Hiring Source: -, Internal Employee, Linkedin
Business Units: Jagdamba Motors Pvt. Ltd
Locations: Kathmandu(Nepal)
Offered Salary: Negotiable
Job Specification
Job Category: Service
Required Qualification: Bachelor
Required Degrees: Bachelor in Mechanical Engineering
Experience: More Than or Equal To 3 Years
Required Skills: Communication Skill, Team Player
Required Gender: Male
Position Summary
Responsible for overseeing the daily operations of an electric vehicle service department and leading a team of skilled technicians, coordinate service appointments, manage parts inventory, and ensure that customers’ electric vehicles are maintained to the highest standards.
Major Roles And Responsibilities (Job Details)
Job Responsibilities:
- Service Department Operations:
- Schedule and prioritize service appointments efficiently.
- Ensure timely and high-quality electric vehicle repairs and maintenance.
- Monitor and maintain service facility equipment.
Customer Service:
- Interact with customers to address inquiries, provide updates, and ensure exceptional service experiences.
- Resolve customer complaints and issues promptly and professionally.
Inventory Management:
- Manage and optimize parts and supplies inventory to support service operations.
- Coordinate with suppliers to ensure timely parts deliveries.
Quality Assurance:
- Implement and uphold quality control standards for electric vehicle servicing.
- Conduct regular inspections to ensure workmanship meets company standards.
Safety Compliance:
- Ensure that all safety protocols and regulations are followed in the service department.
- Conduct safety training for staff as needed.
Reporting and Documentation:
- Maintain accurate records of service activities, including repairs, parts used, and customer interactions.
- Prepare regular reports for management on department performance.
Job Specifications:
- Bachelor’s degree in Automotive Technology, Business Administration, or a related field (preferred).
- Proven experience in automotive service management, with a focus on electric vehicles.
- Strong leadership and team management skills.
- Exceptional customer service and communication abilities.
- In-depth knowledge of electric vehicle systems and components.
- Familiarity with EV charging systems and infrastructure.
- Ability to diagnose and troubleshoot EV-related issues.
- Detail-oriented and committed to maintaining high-quality standards.
- Knowledge of relevant safety regulations and compliance.
How to Apply
Interested candidates are encouraged to submit their resume and a cover letter detailing their relevant qualifications and experience to vacancy@jagdambamotors.com.
Please include “Service Manager- EV” in the subject line.
Job Validation
Age Specific: Yes
Work Experience Specific: Yes
Skills Specific: Yes
Experience Qualification Specific: Yes
Qualification Specific: Yes
Notice Period Applicable: Yes
Current Salary and Expected Salary: Yes
Two Wheeler Mandatory: Yes
Two Wheeler License Mandatory: Yes
Degree With Mark Mandatory: Yes
Only candidates who are under serious consideration will be communicated for the further selection process. The company reserves the right to accept/reject any or all applications without assigning any reason whatsoever. Canvassing at any stage of the process shall lead to automatic disqualification
Apply Before (Deadline): 22/09/2023 AD, 2080-06-05 BS