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Front Desk Executive (6684 views)

VACANCY ANNOUNCEMENT

Company: Smart Telecom Private Limited

Smart Telecom Private Limited (STPL) is the third largest and fastest growing mobile operator in Nepal.The company was established in July 1, 2008 and with the strong support of highly qualified team and valuable customers, STPL is highly motivated and is extending its network services all over Nepal with state-of-the-art technology. The company has already launched its 4G services in Kathmandu, Lalitpur, Bhaktapur, Pokhara.

Position: Front Desk Executive

Number of Vacancies: 2

Job Location : Kathmandu, Nepal

Job Specification

• Must have completed Bachelor’s degree in Management
• Preferred 1+ years of experience in customer care
• Fluent English communication skills
• Should have good Excel and Microsoft word skills
• Organization skills
• Ability to follow instruction and work autonomously
• Excellent time management skills and prioritization of work load
• Excellent interpersonal skills

Job Description

• Greet customers and set positive office atmosphere
• Provide information about the services and products of the organization
• Answer questions and address complaints
• Responsible for giving response upon customers’ complaints and provide the solution
• Directly deal with the customer through various ways (face to face, by telephone, by electronics mails etc.)
• Handle the customer’s forms verifications
• Interact with the customer’s, providing feedbacks and solutions


Last date to apply: 11 September 2019

HOW TO APPLY

Candidates fulfilling the criteria and interested in working with us can also send their updated CV/Resume to hrd@smarttel.com.np

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