Website eSewa Pvt. Ltd.
JOB OPPORTUNITY
Operations Officer
No. of opening: 1
Domain: Business Operation Efficiency
Location: Pulchowk, Lalitpur
Salary: As per company policy
Job Description:
- Meet 100% SLA for merchant inquiry support for eSewa APIs.
- Provide support for dynamic and form-based merchant integration of dedicated domains.
- List products in eSewa platform according to their categorization.
- Add categories/ subcategories in web/app platform and meet checklist of actions.
- Prepare SOPs of tasks that are being performed and achieve high efficiency at process.
- Monitor Merchant payment services and identify issues.
- Analyze and propose solutions for the issues.
- Resolve payment issues with faster response and resolution.
- Help and support on Merchant integrations.
- Coordinate with team, merchants and vendors to resolve issues.
Job Specification:
- Bachelor’s degree in IT
- Understanding of API
- Knowledge of API testing tools
- Good knowledge of MS Office
HOW TO APPLY
We are always keen to meet energetic and talented professionals who would like to join our team. To apply, please mail your updated cv at careers@esewa.com.np also include Subject line as “Applying for [desired position]”.