Operation Manager

  • Full Time
  • Lalitpur
  • Applications have closed

Website Women's Rehabilitation Center (WOREC) Nepal


Women’s Rehabilitation Centre (WOREC) is a national level NGO working for women’s human rights and to ensure women empowerment through protection and promotion of human rights and social justice focusing on campaigns against violence against women, and women’s economic, social and cultural rights nation-wide. Our working districts with offices are spread over Morang, Sunsari, Udayapur, Dhanusha, Mahottari, Sarlahi, Dang, Kailali, Rukum and additional working districts are Rupandehi, Kapilvastu, Kanchanpur, Jagarkot, Kathmandu, Bhaktapur, Kavrepalanchok and Saptari district. The Central Office is located in Lalitpur.

Position Title: Operation Manager (OM)

Duty Station: Central Office, Lalitpur with frequent field visit

The Operation Manager (OM) will manage and/or coordinate the majority of the following operational functions -Human Resources (HR), Logistics, Procurement, Administration, organizational software and Audit under the supervision of Executive Director and in close coordination with different departments to support WOREC’s mission for a just society.

Roles and Key Responsibilities:

  • Manage or coordinate operations functions – systems, processes and staffing – that meet WOREC’s standards, donor requirements, and local regulations and support high-quality programming. Collaborate with programming leads to ensure appropriate project expenditures in line with financial plans and proper stewardship of material sources.
  • Coordinate and monitor day-to-day operations to ensure support services are delivered with high-quality in an efficient manner. Identify and help address challenges that affect the proper stewardship and optimal utilization of program assets and resources (financial, human, and material). Proactively manage security and mitigate security risks.
  • Provide coaching to the staffs, strategically tailor individual development plans, and complete performance management for direct reports. Monitor and assess performance to ensure adequate capacity for successful support of high-quality programming.
  • Provide guidance of internal processes for approving expenses, monitoring spending, and making budget adjustments in line with operational and programmatic needs and with donor requirements.
  • Contribute to effective staffing of organizational needs and adherence to HR systems, policies and practices that support a high-performance culture, staff development and retention. Help assure quality personnel administration and a work environment that truly reflects the organization’s guiding principles.
  • Coordinate compliance with agency and donor requirements and local laws and regulations through periodic systems checks, review and assessment of operations policies and procedures. Coordinate response to issues that emerge from internal and external audits and provide guidance to implement improvements.
  • Help maintain the proper conditions for learning – a safe environment for the sharing of ideas, solutions, and difficulties and the capacity to detect, analyze and respond quickly to small deficiencies. Identify capacity strengthening needs and provide guidance for project teams and partners, which includes cross-departmental learning.
  • Develop quarterly operation plan of the organization and lead the implementation through ensuring the quality.
  • Analyze organizational existing policies and procedures and take leadership for updating and developing as per the need of the organization.

Basic Qualifications

  • Master’s Degree in Business Administration, Finance, Accounting, or other relevant field.
  • Minimum of 5 years work experience in finance, human resources, logistics, or administration coordination position with progressive responsibilities.
  • Additional education may substitute for some experience
  • Proficient in MS Office package (Excel, Word, PowerPoint), Web Conferencing Applications, Rigo software and information and budget management systems.
  • Required Languages – English proficiency required.
  • Travel – Must be willing and able to travel in the district up to 25%.

Knowledge, Skills and Abilities

  • Good strategic, analytical, systems thinking, and problem-solving skills and ability to make sound judgment and decisions.
  • Good relations management abilities. Ability to work collaboratively
  • Ethical conduct in accordance with recognized professional and organizational codes of ethics
  • Proactive, resourceful, solutions-oriented and results-oriented

Preferred Qualifications

  • Management experience a plus. Experience with an NGO preferred.
  • Understanding of financial systems, including budgeting and budget/expense analysis experience preferred.

Organizational Values

  • Accountability: Our commitment to achieving our goals with purpose and focusing on results entails taking ownership of our actions and ensuring that we hold ourselves accountable. We also advocate for accountability among others for their actions.
  • Intersectionality: We recognize that gender intersects with other aspects of identity such as race, class, sexuality, and ability, we emphasize on addressing multiple forms of discrimination and oppression.
  • Empowerment: We facilitate empowerment of women, girls and marginalized community to have control over their own lives, choices, and bodies, free from societal constraints and expectations.
  • Social Justice: We advocate for a more just and equitable society, challenging systems of power and privilege that perpetuate inequality.
  • Inclusiveness: We value diversity and believe that every individual, irrespective of visible or invisible distinctions, has something valuable to contribute.
  • Applying Procedures: WOREC encourages women and candidates from Dalit/Janajati and sexual minority to apply.

    Qualified candidates may send cover letter detailing their experience and motivation for the current position with an updated CV to vacancy@worecnepal.org by 25th June, 2024.

    The application without cover letter and CV will not be considered for the position.

    Only the shortlisted candidates will be called for written test and interview. No telephone calls will be entertained.

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