Scanner Technician

Tech One Global Nepal Pvt LTd


We are seeking a highly skilled and detail-oriented Scanner Technician to join our team. The Scanner Technician will be responsible for installing, configuring, and maintaining document imaging and scanning equipment. The ideal candidate should possess a strong technical background, excellent problem-solving skills, and the ability to work independently as well as collaboratively with a team. The Scanner Technician will play a crucial role in ensuring the efficient and accurate operation of scanning systems to meet the organization’s document management needs.


Scanner Installation and Configuration:

  • Install and set up documents scanners, ensuring proper functionality and integration with existing system.
  • Configure scanning equipment based on specific project requirements and user needs.
  • Conduct thorough testing to guarantee optimal performance and troubleshoot any issues that may arise during installation.

Scanner Maintenance and Repair

  • Perform routine maintenance on scanning equipment to ensure longevity and reliability.
  • Diagnose and troubleshoot hardware and software issues related to scanners.
  • Coordinate with vendors for repairs and replacements as needed.
  • Timely field visits(inside & outside valley) for project site machine maintenance and repair.

Quality control:

  • Conduct regular quality checks on scanned documents to ensure clarity, accuracy and completeness.
  • Implement and adhere to quality assurance standard to meet organizational requirements.

User Training and supports:

  • Train end-users on the proper operation and maintenance of scanning equipment.
  • Provide technical support to users, addressing inquiries and resolving issues promptly.
  • Create user manuals and documentation for reference.

Software Integration:

  • Collaborate with IT professionals to integrate scanning systems with existing software applications.
  • Stay current with technological advancements in scanning software and hardware.

Security and compliance:

  • Implement and enforce security measure to protect sensitive data during the scanning process.
  • Ensure compliance with relevant industry regulations and standards.

Inventory Management:

  • Maintain an accurate inventory of scanning equipment, parts and supplies.
  • Engaged proactively in overseeing import operations for part of and scanner machines, consistently conducting diligent follow ups and maintaining comprehensive records.
  • Coordinate procurement and replacement of scanners and related components.


  • Generate regular reports on scanner performance, issues and resolutions for management reviews.


  • Bachelor Degree / Diploma in Mechanical Engineer, Electrical Engineer.
  • Technical Skills: Proficiency in configuring and troubleshooting scanning hardware and software knowledge of OCR (Optical Character Recognition) technology is plus.
  • Excellent communication skills, both verbal and written, with the ability to convey technical information to non-technical users.
  • Strong Analytical and problem solving abilities to identify and resolve issues promptly.
  • Ability to collaborate with cross-functional teams and work effectively in a collaborative environment.
  • Strong organizational skills with attention to detail for quality control and inventory management.

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