Talent Operations Specialist

Website CloudFactory Limited


Talent Operations Specialist

Who We Are

CloudFactory is a global leader in combining people and technology to provide a cloud workforce solution for machine learning and core business data processing. Our managed teams have experience working with hundreds of AI projects and can process data with high accuracy using virtually any tool. As an impact sourcing service provider (ISSP), CloudFactory creates economic and leadership opportunities for talented people in developing nations. Trusted by 170+ companies, we enrich data for 11 of the world’s top autonomous vehicle companies and process millions of tasks a day for innovators including Microsoft, Hummingbird, Ibotta, Luminar and nuTonomy. We’re on four continents, with offices in the U.K., U.S., Nepal, and Kenya.

If creating meaningful work for 1 million people in the developing world excites you, you will enjoy working at CloudFactory. If you value building relationships, can be described as both humble and courageous in the same sentence, and are passionate about pooling individual talents to win as one unified team, you will thrive at CloudFactory.

Join us and make a difference in the world!

The Role

Our Talent Operations team in Nepal serves both our core and cloud workers. This team is responsible for supporting the business with all the necessary arrangements for the employment of all our team members. This team enables the leadership and managers to effectively manage team members through the provision of modern practices, policies and processes as well as data driven technology that supports CloudFactory to improve the experience we provide our people.

The Talent Operations Advisor supports our Talent Manager by overseeing administrative and advisory talent operations duties, is responsible for leading Talent driven projects and initiatives, is responsible for development and creation of talent policies, procedures and processes and spearheads policy sensitization and proactive guidance on complex worker concerns both (core and cloud).


  • Spearheads legal compliance and initiates is the custodian for change management on legal matters. Provides legal guidance for complex worker issues, such as grievances and terminations, and creates policy for future occurrences.
  • Ability to identify gaps and lead projects/initiatives by the Talent Team.
  • Provides insights on talent optimization strategy from a legal viewpoint, and using data points and specialist research, provides reports to leadership to inform decision making on talent strategy and initiatives.
  • Accountable for Talent ISO documentation and provides legal insights on talent initiatives
  • Oversees large-scale talent processes, such as performance cycles, salary review cycles, benefit renewals, etc. Manages compensation activities, including salary surveys and research activities for talent.
  • Anticipates and proactively provides legal insights on payroll changes
  • Anticipates and proactively mitigates litigation issues against CloudFactory by influencing CloudFactory stakeholders to operate according to home country and global jurisdictions
  • Ensure that location has offboarding and separation policies that are adhered to.
  • Participates and takes a lead role in committees as required, such as occupational health., to ensure talent adds value in the committees and the committee provides a business benefit.

Technical Skills

  • 5+ Years of experience in the HR/Employment legal framework with clear application of employment laws in more than one jurisdiction.
  • Proven experience in advising on complex employee issues and managing large scale employment change and HR initiatives.
  • Demonstrated success providing HR counsel in people change projects.

Good to Have Skills:

  • Certified Human resource practitioner.
  • Proven ability to advise at multiple organizational levels, cultures within a given location.
  • Experience in working in medium to large organizations desired.


  • Lunch & Snacks Provided Monday-Friday
  • Home Office Allowance
  • Travel Allowance
  • Social Security Fund
  • Festival Bonus
  • Hybrid Work Modality
  • Health Spending Account
  • Medical Insurance
  • Accidental Insurance
  • Amazing Company Mission and Culture
  • Growth Opportunities

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To apply for this job please visit apply.workable.com.

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