Supervisor – Billing & Reconciliations

  • Full Time
  • Lalitpur
  • Applications have closed

Website Vianet Communication Ltd.


Supervisor – Billing & Reconciliations

Qualification: Bachelors degree in management or related field
Experience: 2 years
Contract of Employment: Full-time
Job Location: Head Office- Jawalakhel, Lalitpur

Skills and Knowledge:

  • Strong understanding of accounting principles and financial processes.
  • Proficiency in using accounting software and Microsoft Office Suite (Excel, Word, etc.).
  • Excellent analytical skills and attention to detail.
  • Ability to work independently and manage time effectively.
  • Strong communication skills to collaborate with cross-functional teams.
  • Knowledge of banking regulations and financial reporting requirements is a plus.

Job Duties & Responsibilities:

  • Provide/ Approve Grace Days and Enable Request.
  • Handle payment verification escalation from different online portals.
  • Ensure customers’ collections are billed accurately and on time by providing proactive oversight and direction for billing.
  • Ensure all pending service invoices are posted on time.
  • Track and manage daily tasks of the Billing Team along with the escalations from branches.
  • PAN/ VAT update.
  • Check and handle refund documents and proceed for customer reimbursement (both on IOPS and NAV).
  • Ensure sales returns on package refunds are raised on time.
  • Prepare Summary Reports as per requirement.
  • Guide and approve on Bill Modification and Package change.
  • Advance/ wallet payment adjustments of clients as per escalation.
  • Update advance VAT and TDS as per request on IOPS.
  • Bill Reverse as per request and requirement.
  • Send Invoice, PI to requested customer/Resellers.
  • Monitor invoice cancellation, maintain proper records of cancelled invoices.
  • Create GL codes of new packages and products and update on IOPS and NAV.
  • Prepare monthly transaction reports as per requirement.
  • Oversee, improve, and scale the Billing team’s invoicing capabilities.
  • Prepare regular financial reports related to billing, sales, VAT and TDS and other transaction reports as per requirement.
  • Work closely with the finance team to support month-end and year-end closing activities.
  • Provide support during external audits and ensure compliance with accounting standards and procedures.
  • Co-ordinate to align the process, improvements and recommend efficient ways to optimize day-to-day work.
  • Reconcile resellers sales, stock and dispatch.
  • Properly address and solve the internal accounts and IOPS related issues to maintain smooth operation.
  • Ensure resellers payment, device dispatched, and billing are on track.
  • Assist branch staffs to solve other account related issues by providing proper guidance for the solution
  • And perform other duties/responsibilities as assigned by seniors

Application Deadline: 2023-08-06

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