Support Executive

JOB DESCRIPTION

Support Executive

Job Category: Support Executive
Organization: SmartChoice Technologies Ltd.
Job Type: Full Time
No. of Vacancies: 4
Department: Support Unit
Location: Baluwatar, Kathmandu
Reports To: Support Head of Department

Key Skills/ Knowledge:

• Excellent research, data analysis/synthesis, and presentation skills.
• Excellent written and verbal communication skills
• Must have excellent interpersonal skills
• Must be detail-oriented and an active listener
• Excellent attention to detail and organizational skills
• Demonstrated good judgment and ability to prioritize multiple tasks simultaneously and work proactively
• Demonstrated ability to handle the high stress environment of business development with grace and a sense of humor
• Should have strong business acumen as well as demonstrate excellent management, communication, and analytical skills

Responsibilities

• Speaking to and collaborating with a variety of people, such as clients, vendors, management and information technology (IT) staff during the creation and maintenance of a system
• Creating control features to ensure systems effectively meet the organization’s quality standards
• Maintenance of sandbox and production servers
• Coordinating with PSP/PSO for integration of Smart QR system
• System operations related to Card Switch
• System support on Fast Banking solutionManage the communication of the organization with clients via means like email, telephones and websites
• Respond to inquiries made by clients about company products and services in a timely and friendly manner.

Requirements

• Bachelors running /completed in BSC, CSIT, BCA.
• Minimum 2 years working experience working in business development or similar role

Benefits of being part of SCT Family:

• Excellent career opportunities and growth
• Attractive salaries
• Festival allowance
• Health and accidental insurance coverage
• Gratuity scheme

To Apply: Qualified applicants should submit cover letter and a resume with contact information via email to smartqr@sct.com.np by August 6, 2022. Please clearly mark “Application for Support Executive” in the subject line of the email. Candidates are encouraged to apply as soon as possible. Only short -listed applicants will be contacted.

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Tagged as: Executive, Kathmandu