Seller Onboarding & Incubation Associate

Website Daraz


Seller Onboarding & Incubation Associate

Job Information

Department Name: Strategy and Planning
Industry: Management
Work Experience: 0-1 year
City: Kathmandu
State/Province: Province No.3
Zip/Postal Code: 44600

About Daraz
Launched in 2012, Daraz is South Asia’s online shopping and selling destination of choice present in Pakistan, Bangladesh, Sri Lanka, Myanmar and Nepal. Supported by a wide range of tailored marketing, data, and service solutions, the pioneering e-commerce ecosystem in South Asia has 30,000 sellers and 500 brands, serving 5 million consumers. With 2 million products available, Daraz offers a diverse assortment of products in categories ranging from consumer electronics to household goods, beauty, fashion, sports equipment, and groceries. Focused on providing an excellent customer experience, it offers multiple payment methods including cash-on-delivery, comprehensive customer care and hassle-free returns. Daraz is owned by Alibaba Group Holding Limited.

Job Description

  • Manage the backlog of sellers/KOLs trying to onboard on the platform
  • Build solution to train, onboard and incubate all newly acquired sellers to maximize performance via relevant content & format and ensure strong compliance
  • Perform initial training via calls and sharing of all relevant contents to ensure successful onboarding and focus from seller on all relevant dimensions from a quantitative aspect (sales, stream quality requirements, engagement requirements, compliance requirements etc.) and a qualitative aspect (how to access the data / performance etc.)
  • Manage robust processes to get onboarded sellers transferred to relevant KAM long-tail segment
  • Manage an incubation journey of 1 month and ensure they achieve incubation milestones


  • Bachelor’s Degree with at least 1 year of experience in vendor management (training, incubation or operations role)
  • Ready to learn new systems and technologies
  • Good communication skill
  • Excellent people handling skills – calm, soft-spoken and persuasive
  • Good in system handling skills (MS Office experience)
  • Need to be highly energetic, self-motivated and independent thinker

Importantly,we look for someone who will live by our values that define everything we do:

  • Continuously Innovative
  • Generosity of Spirit
  • Deliver on our Promise
  • Make It Personal


  • An international working environment with a unique opportunity to learn from industry leaders
  • Work closely with country and group level management to build e-commerce in Nepal
  • Hands-on experience in leading a team and growing a business
  • Five days working week (Monday to Friday)
  • Benefit Package: Social security fund, fuel expenses, employee discount voucher, mobile top ups and data pack, accidental insurance, medical insurance, full annual health check-up

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