Customer Service Representative

Customer Service Representative (CSR)

Qualification required:

• Higher Secondary Level Completed (+2)/ (intermediate)
• One Year of Work Experience

Responsibilities:

Your responsibility will be as below but not limited to:

• Answering or making calls to clients to learn about and address their needs, complaints, or other issues with Norvic’s services.
• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries, primarily Answering phone calls and booking appointments
• Communicating with customers through various channels.
• Follow communication procedures, guidelines and policies
• Communicating and coordinating with colleagues/other departments as necessary.

Benefits:

• Medical benefits for oneself and family members.

Interested candidate can send their CV to yuddha.laxmi@norvichospital.com with the Subject written as CSR.