Hub Associate – Chitwan

  • Full Time
  • Chitwan

Website Daraz


Hub Associate – Chitwan

Job Information

Department Name: Operation
Industry: Management
Work Experience: 1-3 years
City: Chitwan
State/Province: Bagmati Province
Zip/Postal Code: 44200

About Daraz
Founded in 2015, Daraz is South Asia’s leading e-commerce platform in Pakistan, Bangladesh, Sri Lanka, Nepal and Myanmar. It empowers more than 100,000 active sellers with world-class marketplace technology to reach the fast-growing consumer class in a region of 500 million people. Through Daraz Express and Daraz Pay, it operates the most efficient and digitalized logistics and payments infrastructure in its markets. Daraz’ vision is to be a champion of South Asia serving 100 million customers and businesses by 2030.
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Job Description

  • Manage the daily operations of all of the hubs
  • Conduct regular stand-up meeting & training session with the DEX heroes regarding delivery SOP, failed delivery reason tagging and ground issue faced by DEX heroes
  • Customer handling & issue resolution
  • Closely monitoring the performance of DEX heroes via dashboard
  • Financial Reconciliation & package reconciliation
  • Maintain daily In-house record of pending shipments held at hubs
  • Communicates daily with feeding facilities to ensure a proper plan is set
  • Optimize member experience by managing flow throughout the hub
  • Serve as a leader of Daraz culture and values at the Hub


  • Bachelors’ degree with 1 year experience in relevant field
  • Should have good communication skills in order to present ideas effectively
  • Excellent time management and organizational skills
  • Should be a good team player with proactive nature
  • Professional approach to time and deadlines


  • Decision-making
  • Analytical
  • Communication
  • Initiative
  • Team Player


  • International working environment, and a unique opportunity to learn from the best in e-commerce and business growth.
  • A platform to learn from Alibaba’s world-leading ecosystem
  • Rigorous training and exposure in team management, leadership, business analytics, and operations.
  • An opportunity to train the next generation of business leaders
  • Competitive salary and benefit package
  • Health & Medical insurance

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