NOC Engineer

Website Dish Media Network Limited


NOC Engineer

Location: Nepalgunj (02), Dhangadi, Pokhara, Butwal, Itahari and Argakhachi/Gulmi
Job Responsibilities:

  • Responsible for round the clock monitoring of the network infrastructure
  • Detect and respond to alarm, open tickets, assist with troubleshooting as required
  • Resolve the issue by utilizing documented processes and run books
  • Escalate/Assign tickets to appropriate Level 2/3 engineers as appropriate
  • Contribute to a daily activity report and support troubleshooting activities as required
  • Ensure ticket handover during shift changes in accordance to operations guidelines
  • Installation and configuration of Enterprises Customers and provide
  • Working on WAN link issue isolation

Job Specifications:

  • Bachelor in computer engineering or computer related field
  • Max. 1 year of work experience in ISP is preferred
  • Technical understanding of internetworking technologies
  • Knowledge on MPLS technology is preferred
  • Strong written/verbal communication skills
  • Ability to work in a tight schedule
  • Flexible attitude towards work

Interested applicants can send their updated resume with application letter to mentioning the position you are applying in the subject line or drop your application and resume to the following address.

Dish Media Network Limited
Chhyasikot, Bhaisepati, Lalitpur

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