Nepal's No. 1 Job Portal

Director of Program Quality and Innovation (2733 views)


Organization: Plan International

Position: Director of Program Quality and Innovation

Number of Vacancies: 1

Functional Area : Programme – Quality & Innovation

Reports to : Country Director

Location : Country Office, Kathmandu

Travel required : Plan International Nepal working districts

Effective Date : 1st July 2020

Grade : E

Type : Fixed term employment for 2 years from the date of employment based in Country Office


Plan International is a development and humanitarian organisation that advances children’s rights and equality for girls. We strive for a just world, working together with children, young people, our supporters and partners in over 75 countries. Our programs are underpinned by a core of defined values, including transparency and accountability, team collaboration, inclusion and integration, as well as the overall ambition to empower girls and young women as legacy.

Plan International has been working in Nepal since 1978 and developed a strong reputation as a respected development and humanitarian actor helping marginalised children, their families and communities to access their rights to health, education, economic security and protection. Through the support of local partners, Plan International works in 24 districts in Nepal.

Plan International Nepal has a vision for 2030 as “an inclusive, just and safe society where all girls and young women enjoy their rights and live in freedom”. This is coupled with the ambition of taking action so that 100 million girls learn, lead, decide and thrive as “Girls and young women in all of their diversity reach their full potential as equal and active citizens” by 2023. The country strategy is put into action through the implementation of three interrelated program areas defined as follows:

LEARN: the “Education and Skills and Opportunities for Youth Employment and Entrepreneurship (SOYEE)” program aims to assist vulnerable and excluded girls and young women in adapting and thriving in a changing climate;

LEAD AND DECIDE: the “Youth as Active Drivers of Change and Sexual and Reproductive Health Rights (SRHR)” program aims to empower girls and young women in leading change, having control over their bodies and making informed decisions; and

THRIVE: the “Early Childhood Development (ECD), Child Protection and Child Poverty” program enhances vulnerable and excluded children, especially girls, to be valued and cared for without discrimination, fear and any forms of violence.

Plan international Nepal seeks candidates who practice feminist leadership, promote diversity, actively seek innovative solutions for problems, courageously and respectfully share their opinions and ideas, break down barriers and engender cross-department collaboration, practice active listening, maintain confidentiality, build trust and are passionate about children’s rights and equality for girls.


Reports to: Country Director and deputises for the CD, as required

Budget Accountability:

• Approximately Euro 150 K ( vary annually)
• Upon delegation by the Country Director, may approve all commitments, contracts, grants, leases, disbursements and transfers to third parties as per the financial delegation of Euro 100,000.00 framework.

Number of direct reports: 7-10

Number of Indirect reports: 10 -12

Key stakeholder groups:

• Active engagement with a diverse set of local, regional and international stakeholders including Government, UN Agencies, Donors, INGOs, Academia, CSOs and Media

External relationships and representation

• Frequently represents Plan International Nepal to external stakeholders.

Main challenges of the role

• To ensure all PIN’s programmes are led and aligned to strategic geographical priorities.
• To ensure programme models are innovative, gender transformative and scalable.
• To lead on embedding gender equality as a core capability within the Country Office.
• To strengthen MERL to ensure consistent quality standards.


Oversees the development of high quality, innovative programs that deliver immediate and lasting change for girls in Nepal in line with the Country Strategy, and for monitoring the quality of the implementation of those programs. Also leads disaster preparedness and initial response for Plan International Nepal, providing technical assistance and appropriate monitoring and evaluation in emergency responses.



As a member of the CMT, contributes to:

• Shared leadership of the Nepal Country Office;
• Supports the development of an organisational culture that reflects Plan International’s values, promotes accountability and high performance, encourages a team culture of learning, creativity and innovation and frees up our people to deliver outstanding results for girls and excellent customer service for NOs and donors.
• Helps to design and implement a coherent organisational structure that enables Plan Nepal’s practices and is appropriate to programme needs
• Helps to establish, maintain and improve active and regular working relationships with: government authorities, partner agencies including humanitarian and development donors, and local and international NGOs.
• Ensures Nepal Country Office complies with all Plan International’s operating standards and procedures
• Ensures that all required support is provided promptly, at scale and in line with the rules and principles during emergencies, working closely with Asia Hub.
• Reports regularly to the CD on the management of all risks associated with program quality, including on budget and people management.

Strategic Planning

• Support the CD in developing the Country Strategy and provides strategic vision and direction to the Plan Nepal’s programme.
• Takes a lead role in developing programme strategies and annual plans, ensuring co-ordination of all technical input to country strategy, proposals and reports.
• Leads the conceptualisation and design of cost effective, innovative and high quality programs to serve the girls of Nepal, in line with our strategy.
• Ensures that all programmes are relevant to the girls of Nepal and to Plan International’s global programme and influencing objectives.
• Works closely with the Director of Partner Management & Delivery to ensure quality program design, implementation, monitoring and evaluation and influencing within all sponsorship funded programs.
• Makes regular programme visits and ensure learning is incorporated into programme design, also working closely with the Director of Partner Management & Delivery / Area Managers and strategic partners to ensure program quality.
• Leads disaster preparedness and initial response for Plan International Nepal with a focus on Plan Nepal’s priority areas of humanitarian response.
• Contribute as a Cluster lead in cluster meetings and collaborate with Emergency response Team for project design, developing response plan and delivery. Provides oversight and guide Emergency response projects when necessary as technical heads

Project Management
• Ensures that qualitative report has been submitted on time to Business Development team for their submission to NO/ Donor
• Ensures that relevant policies and procedures of Plan International Nepal and government of Nepal have been respected and complied with

Program Design and Technical Assistance

• Ensures that the Nepal Country Office has a quality program, reflecting all priority technical and sector aspects of Plan Nepal’s country strategy.
• Ensures the design and development of girl focused emergency and development programs of a high quality that contribute to the Country Office’s strategies and plans, informed by child participation where possible.
• Supports the Area Managers in the implementation and monitoring of all longer term technical goals, objectives and policies.
• Ensures that the different technical sectors of the Country Office are co-ordinated, integrated and support each other to optimise programs and projects.
• Ensures that Technical Advisors and Advisors provide input into proposals and proactively and regularly communicate planned requirements for program design and implementation to CO departments and functions.
• Supports the Business Development Manager in ensuring adequate resources are secured for programme activities from both grants and sponsorship, including identifying strategic leads and concepts.
• Ensures that all sectors apply a risk lens to program design and implementation.
• Ensures appropriate levels of technical assistance and capacity building is provided to partners.
• Works with the Business Development Manager to seek the involvement of member technical assistance, wherever possible.
• Ensures excellent co-ordination and co-operation with incoming technical advisors as well as surge teams during emergencies.

Monitoring, Evaluation, Research and Learning

• Maintains a robust MERL system to measure achievement and progress toward program goals and results.
• Measures achievement and progress toward program goals and results through the MERL system.
• Leads on internal and external program/project evaluations as necessary and ensure the execution of baseline, periodic and final evaluations as necessary, in co-ordination with Area Managers.
• Ensures learning by the country program from relevant best practice and assesses performance regularly against agreed program objectives and indicators.
• Ensures learning by the country program from relevant best practice internally and externally both nationally and globally, and makes learning from other Plan Nepal available for other programs.
• Engages in relevant national and global networks.
• Ensures the establishment and operation of Plan International’s online MERL system that will enable staff to access a centralised data and information system, and ensure the setting up and maintenance of a resource library.

Team Management and Development

• Ensures annual staff training plan of the team are being designed, approved and implemented in close collaboration with Human Resources.
• Define the team’s performance objectives and review/assess their performance throughout the year, supported by regular one-to-one coaching conversations and feedback using Plan International’s performance management system and other tools.
• Documentation of performance that is less than satisfactory, with appropriate performance improvements/ workplans Coaching, mentoring and other developmental opportunities.
• Recognition and reward for outstanding performance.
• Stewardship for Plan International’s core policies including global policy on safeguarding children and young people and Gender, is observed.
• Documentation of performance that is less than satisfactory, with appropriate performance improvements/ workplans Coaching, mentoring and other developmental opportunities;
• Contribute to drafting Job Description’s for any new position/review changes in job profile and support in recruitment process.

Ensures that Plan International’s global policies for Child Protection (CPP) and Gender Equality and Inclusion (GEI) are fully embedded in accordance with the principles and requirements of the policy including relevant Implementation Standards and Guidelines as applicable to their area of responsibility. This includes, but is not limited to, ensuring staff and associates are aware of and understand their responsibilities under these policies and Plan International’s Code of Conduct (CoC), their relevance to their area of work, and that concerns are reported and managed in accordance with the appropriate procedures.


• Closely work with Partner Management & Impact; Influencing, Campaigns and Communication and Business Development team.
• Liaise and interact with national authorities, local authorities at Province/District level as required for the project design.
• Strategic and results-oriented interaction with Plan International Nepal’s implementing partners (IPs)
• Liaise with Asia Hub, Global Hub, NOs as required as well as INGOs, UN organizations, donors, academia, local CSOs
• Internal functional interaction with Finance, HR ,Operations and Field Offices


Qualification, Knowledge and Experience

• Master’s Degree in relevant field with 5-7 years of experience
• Advanced knowledge and experience of International and National Early Childhood Development program, project and policies.
• Experience of development and humanitarian issues affecting children, women and families.
• Demonstrated experience in successfully using key influencing strategies such as advocacy, lobbying, movement building, or policy development.
• Experience in carrying out power, policy and political analysis to inform strategies and projects.
• Strong knowledge of child and women’s rights and gender justice.
• Advanced understanding of the development and NGO sector. Essential Experience of working with coalitions and networks.


• Analytical, strategic thinking and negotiating skills.
• Ability to build effective relations for influencing.
• Excellent organisation and prioritisation skills.
• Ability to write clearly and concisely in English and Nepali, translating complex issues for a variety of audiences (e.g. general population and policy-makers).
• Excellent verbal communication skills.
• Creative thinking and problem solving skills.
• Proven IT skills: Word, Excel, Outlook, PowerPoint etc.
• Ability to prioritise and multitask work when dealing with competing deadlines, sometimes with limited resources.


• Uses evidence-based results to make choices and drive change.
• Taking initiative to be innovative and creative to achieve results.
• Strives for quality in all they do, respecting deadlines, working continuously to improve performance.
• Takes responsibility for their actions, and learn from behaviour, successes and failures.
• Supports gender equality and diversity, and challenges forms of inequality or harassment.
• Encourages children young people, partners and colleagues to be meaningfully involved in decisions that affect them.
• Listens to and understand views of colleagues and partners. Draws on their experience to ensure high quality work.
• Upholds and demonstrates Plan’s values and behaviours.
• Ability to build, nurture and manage team.
• Calm under pressure.
• Ability to work comfortably and sensitively across cultures.


We are open and accountable

• Promotes a culture of openness and transparency, including with sponsors and donors.
• Holds self and others accountable to achieve the highest standards of integrity.
• Consistent and fair in the treatment of people.
• Open about mistakes and keen to learn from them.
• Accountable for ensuring we are a safe organisation for all children, girls & young people

We strive for lasting impact

• Articulates a clear purpose for staff and sets high expectations.
• Creates a climate of continuous improvement, open to challenge and new ideas.3
• Focuses resources to drive change and maximise long-term impact, responsive to changed priorities or crises.
• Evidence-based and evaluates effectiveness.

We work well together

• Seeks constructive outcomes, listens to others, willing to compromise when appropriate.
• Builds constructive relationships across Plan International to support our shared goals.
• Develops trusting and ‘win-win’ relationships with funders, partners and communities.
• Engages and works well with others outside the organization to build a better world for girls and all children.

We are inclusive and empowering

• We empower our staff to give their best and develop their potential
• We respect all people, appreciate differences and challenge equality in our programs and our workplace
• We support children, girls and young people to increase their confidence and to change their own lives.


• Based in Country Office, Lalitpur with travel to project areas.
• Able to work in difficult circumstances (remote, disaster areas, etc.)
• Work with multi-culture and multi-lingual staff/team members


Mid contact: Occasional interaction with children

Say Yes ! To Keeping Children and Young people safe and Protected.

Last date to apply: 22nd July, 2020


Apply Now

Don't have time now?
Get a reminder in your inbox