Branch Manager

Website Classic Tech Private Limited


Branch Manager

Branch Manager — Looking for a candidate with 4 years experience in Officer and above level position in the ISP/NSP or Retail industry with a deep understanding of the Operations and Administration, Sales process, and Customer Service Management: The candidate is expected to:

1. Sales Operation

  • Create Branch Sales Plan and Target in alignment with business objective
  • Achieve Sales Target of Branch as per KPI
  • Assess local market conditions and identify current and prospective sales opportunities
  • Plan and execute several sales and marketing activities for Brand awareness and achieve provided sales targets.
  • Coordinate and supervise the day-to-day sales efforts of the team.
  • Stay aware of competing markets and provide reports on market movement and penetration
  • Lead Sales team during Marketing Campaigns for Training and Monitoring of the team

1. Customer Service

  • Ensure Customer Complaints are addressed as per the ETR provided by the company
  • Monitor customer churn rate and decrease it to the prescribed standard
  • Execute Customer Retention plans for increasing Referrals

1. Operation and Administration

Logistics and Inventory

  • Monitor Branch’s Logistics and Stock and ensure Physical stock matches with Inventory details in System
  • Ensure condition of available Stock is in usable condition
  • Coordinate with Central store to fulfill required stock for daily Branch Operation and return damaged goods

Vehicle Management

  • Monitor the condition of the allocated vehicle and report if any repairing required
  • Track vehicle movement and control unnecessary movements of the allotted vehicle
  • Verify Fuel consumption of the vehicle and ensure fuel consumption does not tamper

Human Resource and Training

  • Fulfill Junior level staff by Interviewing, Recruiting, Onboarding and Training local candidates
  • Address grievances of employees issues promptly
  • Retain staff and reduce Turnover
  • Monitor staff movement of Branch via System


  • Share knowledge with Head office and other branches regrading best practices, competitive intelligence, business opportunities and need
  • Network with Locals to improve presence and reputation of branch and company
  • Comply with Local bodies with related regulation and laws
  • Manage timely Deposit of funds collected in Branch
  • Execute other tasks assigned by Immediate Supervisor

Job Specification

  • Target oriented candidate with proven experience of more than 4 years in Sales Operations
  • Candidate with flexibility to work in any Branch office located by Company
  • Enthusiastic person having minimum Bachelor’s degree
  • Leader having minimum 1 year of experience in Managerial position
  • Business maturity, discretion and good judgment are essential qualifications for the role, as are strong communication and collaborative skills as well as a proactive approach
  • Highly motivated and ambitious in achieving goals
  • Working as per company policies and maintaining proper discipline
  • Candidate having own vehicle with valid license can apply

Job Location: Kathmandu Valley, Biratnagar, Dharan, Itahari, Biratchowk, Chakraghatti, Damak Butwal, Bhairahawa, Pharsatikar, Nepalgunj,Hetauda, Chitwan & Chanauli


  • Working in a team environment where initiative and dedication is encouraged
  • An equal opportunity workplace that values diversity and does not discriminate
  • High level of responsibility with opportunities to learn and grow
  • Attractive salary based on experience and qualifications
  • Facilities of Social Security Fund (Gratuity and Pension)
  • Attractive Incentive packages and Perks
  • Annual Performance Appraisal System
  • Festival expense allowance
  • Accident insurance
  • Fuel and Maintenance Allowances

Interested candidates can send their Updated Resume and cover letter to . Candidates are requested to clearly specify the position that they are applying for.

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