Behaviour Change Communication Specialist

  • Full Time
  • Kathmandu
  • Applications have closed

Website WaterAid


Job Title: Behaviour Change Communication (BCC) Specialist

Department: Programmes Grade: F2
Reports to (title): Head of Programmes (HoP) Location: Kathmandu, Nepal
Direct Reports (titles): NA
Key Relationships: Coordination with Response Manager and project team, PMEL, Finance, Communications, Health and Hygiene team, project teams in Region and UK, Business Development and Strategic Partnerships, and external partners and stakeholders
Frequent travel to programme and project areas.

Clean water, decent toilets and hygiene are three essentials that help people lead dignified and healthy lives. They should be normal for everyone, but for millions of people they are not. We are determined to make clean water, decent toilets and good hygiene a normal part of everyday life for everyone, everywhere within a generation.

Purpose of Role

  • Provide technical leadership to designing and developing hygiene behaviour change packages and support implementation of Behaviour Change Communication (BCC) components in WAN’s programmes/projects.
  • Develop and roll out BCC capacity building initiatives for WAN staff, partner organisations and other relevant stakeholders.


  • Lead BCC design and technical leadership in adherence with WA’s Behaviour Centered Design (BCD) approach towards hygiene promotion and respective ABCDE stages to Assess, Build, Create, Deliver and Evaluate.
  • Identify and ensure the delivery of relevant research (formative research to ascertain behaviours of target beneficiaries), baseline, end-line, assessment, evaluation, and additional fact-finding related to BCC.
  • Lead facilitation and coordination for hygiene practices and behaviour change rollout, implementation, and monitoring both within and outside WAN’s programmes and project units.
  • Lead and facilitate creative processes to develop context-specific and formative research informed hygiene behaviour change packages to address behaviour change.
  • Ensure high quality and timely delivery of deliverables against intended objectives, targets, and timelines, including support to ensure quality of work of partner organizations, and selected consultants working on BCC; maintain engagement with WAN’s global teams and technical BCC expertise.
  • Cultivate, liaise, and maintain functional relationships and network with relevant stakeholders including government institutions, like-minded development organisations, civil society including partner organisations.
  • Lead the capacity-building of all identified BCC stakeholders including WAN and partner staff, through Training of Trainers (ToT), learning reflections, workshops, etc.
  • Ensure adequate documentation of BCC initiatives, learning from programme/project interventions; ensure sharing and use of good practices and global learning
  • Lead WAN in all BCC-engagements both within and outside of WAN.

Person Specification

Essential skills

  • Master’s Degree in Communications, Social or Behavioural Sciences, Public or Environmental Health, with a focus on hygiene or any other related discipline from a recognised university;
  •  Minimum 5-7 years of proven ability and experience in behavioural change communication (BCC) interventions with emphasis on designing, development, implementation, monitoring and evaluation.
  • Proven pedigree and capacity in terms of multi-stakeholder coordination and facilitation from government to non-government/private organisations.
  • High-level communications skills and entrepreneurial qualities such as risk-taking, innovation and creativity;
  • Ability to work independently as well as in cooperation with a multi-functional team
  • Good communication skills in written and verbal English and Nepali, with good interpersonal, negotiating, and persuasive skills and experience;
  • Excellent skills in writing, producing excellent monitoring and programme, project reports including learning documents for targeted audiences;
  • Commitment to WaterAid’s values and a working style that reflects these;
  • Fully committed to WaterAid’s vision, mission and values and a way of working that demonstrates this, with the ability to communicate this enthusiasm to others;

Desirable skills

  • Prior WASH-experience or proven knowledge in developmental programming andproject-building will be an advantage;
  • Commendable community and communication skills, organising group discussions and/or interviews with different and diverse group of beneficiaries and stakeholders;
  • Ability to think creatively and strategically;
  • Experience of managing and supporting staff or volunteers
  • Experience of working effectively within a culturally diverse and matrix organisation

To Apply
Interested and competent applicants are requested to fill up an online application form available on and submit (i) Application letter (ii) Recent Curriculum Vitae no later than 30th June 2022.

Please note: to apply for this role you must be able to demonstrate your eligibility to work in Nepal.

WaterAid is committed to ensuring that wherever we work in the world there is no tolerance for the abuse of power, privilege or trust. WaterAid reinforces a culture of zero tolerance towards any form of inappropriate behaviour, abuse, harassment, or exploitation of any kind. The safeguarding of our beneficiaries, staff, volunteers and anyone working on our behalf, is our top priority, and we take our responsibilities extremely seriously. All staff and volunteers are required to share in this commitment through our Global Code of Conduct. We will conduct the most appropriate pre employment references and checks to ensure high standards are maintained.

WaterAid is an equal opportunity, disability-confident employer and committed to achieving the highest standards of diversity, fairness and equality.

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