Soaltee Westend Itahari
JOB OPPORTUNITY
Front Office Associate
We are hiring for dynamic and experienced professional for 5 Star Hotel Soaltee Westend Itahari, Nepal owned by Hotel Garima Pvt. Ltd.
Job Responsibilities
- Registers and rooms all arrivals according to established procedures
- Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation
- Maintains cashier float and ensures accurate daily report of all money received
- Knowledgeable of all special promotion procedures, for programs such as; Seasonal Packages, food promotions, VIP functions etc.
- Attends to guest’s complaints, inquiries and requests, referees problems to supervisor/Assistant Manager if he/she unable to assist
- Performs the audit balances and prepares all works for audit in an orderly fashion
- When on night shift, checks night report, prepare the morning report and prepare all necessary forms for the guest arrival
Job Requirements
- Minimum one year of experience in similar role
- Excellent communication skills
- Graduate/diploma in relevant field
*Only shortlisted candidates will be called for the interview