Sales and Billing Associate Expert

Sales and Billing Associate Expert

Number of Vacancy(ies): 2
Qualification: Minimum Bachelor’s degree or equivalent.
Experience: Prior experience in a customer service, sales, or call center environment preferred.
Contract of Employment: 6 hours
Job Location: Jawalakhel , Lalitpur

Skills and Knowledge:

• Excellent communication and interpersonal skills
• Strong problem-solving abilities and attention to detail.
• Ability to handle high call volumes while maintaining service quality.
• Sales-oriented mindset with the ability to persuade customers.
• Proficiency in CRM tools and basic computer applications.

Job Duties & Responsibilities:

• Customer Support & Issue Resolution – Handle customer inquiries, resolve complaints efficiently, and escalate unresolved issues while ensuring follow-ups.
• Sales & Revenue Growth – Identify sales opportunities, promote services, and achieve sales targets through cross-selling and upselling.
• Billing & Account Management – Assist with billing concerns, payments, renewals, and plan upgrades.
• Data & Call Handling – Maintain accurate call logs, update CRM systems, manage tickets, and follow company SOPs for service quality and data privacy.

Application Deadline: 2025-06-06