Sales and Billing Associate Expert

  • Full Time
  • Lalitpur
  • June 6, 2025

Website Vianet Communication Ltd.

JOB OPPORTUNITY

Sales and Billing Associate Expert

Number of Vacancy(ies): 2
Qualification: Minimum Bachelor’s degree or equivalent.
Experience: Prior experience in a customer service, sales, or call center environment preferred.
Contract of Employment: 6 hours
Job Location: Jawalakhel , Lalitpur

Skills and Knowledge:

  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities and attention to detail.
  • Ability to handle high call volumes while maintaining service quality.
  • Sales-oriented mindset with the ability to persuade customers.
  • Proficiency in CRM tools and basic computer applications.

Job Duties & Responsibilities:

  • Customer Support & Issue Resolution – Handle customer inquiries, resolve complaints efficiently, and escalate unresolved issues while ensuring follow-ups.
  • Sales & Revenue Growth – Identify sales opportunities, promote services, and achieve sales targets through cross-selling and upselling.
  • Billing & Account Management – Assist with billing concerns, payments, renewals, and plan upgrades.
  • Data & Call Handling – Maintain accurate call logs, update CRM systems, manage tickets, and follow company SOPs for service quality and data privacy.

Application Deadline: 2025-06-06

To apply for this job please visit www.vianet.com.np.

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