TSE Coordinator

  • Full Time
  • Lalitpur
  • Applications have closed

Website Vianet Communication Ltd.

JOB OPPORTUNITY

TSE Coordinator

Number of Vacancy(ies): 1
Qualification: Bachelors degree in IT or relevant field
Experience: 1-2 years of experience in relevant field
Contract of Employment: Full-time
Working Hours: 8 hours
Salary: Negotiable
Job Location: Jawalakhel, Lalitpur

Job Duties & Responsibilities:

  • Pitch product pricing and features to the customer end.
  • Coordinate with client and relevant department of the company in order to schedule/visit at client premises
  • Manage the Duty of the department (on-call rotation schedule for weekends and public holidays).
  • Manage over-time schedules if necessary as per the requirements of the company of the subordinates.
  •  Explain regarding after sales services (how to use customer portal, mobile app, IPTV and also handover the service manual) to the customer.
  • Promptly update activities as required by company’s Customer Relationship Management software.
  • Work independently for extended periods of time
  • Strictly follow company safety protocols.
  • Good command in MS-Office
  • Excellent team building skill
  • Technical knowledge

Benefits of joining us!

  • Accidental and Medical Insurance
  • Dashain Bonus
  • Paid annual leave and sick leave
  • Social Security Fund (SSF)
  •  Internet Benefit
  • We provide opportunities for continuous growth and development

Application Deadline: 2022-09-18

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