Team Leader- Customer Care

  • Full Time
  • Kathmandu
  • April 30, 2021

Website Rolling Plans Pvt. Ltd. (for it's client)

JOB OPPORTUNITY

Position: Team Leader- Customer Care

Responsibilities

  • Create an inspiring team environment with an open communication culture
  • Set clear team goals
  • Delegate tasks and set deadlines
  • Oversee day-to-day operation
  • Monitor team performance and report on metrics
  • Motivate team members
  • Discover training needs and provide coaching
  • Listen to team members’ feedback and resolve any issues or conflicts
  • Recognize high performance and reward accomplishments
  • Encourage creativity and risk-taking
  • Suggest and organize team building activities

Requirements

  • Proven work experience as a team leader or supervisor
  • In-depth knowledge of performance metrics
  • Good PC skills, especially MS Excel
  • Excellent communication and leadership skills
  • Organizational and time-management skills
  • Decision-making skills
  • Degree in Management or training in team leading is a plus

Location: Kathmandu, Nepal

Tagged as: , , ,

Upload your CV/resume or any other relevant document. Max. file size: 20 MB.