Website Daraz
JOB OPPORTUNITY
Seller Onboarding Lead
Department Name: Marketplace Operations
Industry: Management
Work Experience: 4-5 years
City: Kathmandu
State/Province: Province No.3
Zip/Postal Code: 44600
About Daraz
Launched in 2012, Daraz is South Asia’s online shopping and selling destination of choice present in Pakistan, Bangladesh, Sri Lanka, Myanmar and Nepal. Supported by a wide range of tailored marketing, data, and service solutions, the pioneering e-commerce ecosystem in South Asia has 30,000 sellers and 500 brands, serving 5 million consumers. With 2 million products available, Daraz offers a diverse assortment of products in categories ranging from consumer electronics to household goods, beauty, fashion, sports equipment, and groceries. Focused on providing an excellent customer experience, it offers multiple payment methods including cash-on-delivery, comprehensive customer care and hassle-free returns. Daraz is owned by Alibaba Group Holding Limited.
Job Description
- Ensure the vendors/sellers are onboarded (verified) within SLA
- Lead team of onboarding associates and ensure team KPIs are met
- Occasional support regional team on initiatives to improve the seller onboarding process
- Periodic reporting on progress on key KPIs
- Generate and implement new ideas for smooth onboarding
Requirements
- Bachelors / Masters Degree from any reputed institute
- 3-4 years of work experience required in related industry
- Experience as team lead with strong Excel, analysis and PowerPoint skills
- Strong communication and collaboration skills
Importantly, we look for someone who will live by our values that define everything we do:
- Continuously Innovative
- Generosity of Spirit
- Deliver on our Promise
- Make It Personal
Benefits
- An international working environment with a unique opportunity to learn from industry leaders
- Work closely with country and group level management to build e-commerce in Nepal
- Hands-on experience in leading a team and growing a business
- Five days working week (Monday to Friday)
- Benefit Package: Social security fund, fuel expenses, employee discount voucher, mobile top ups and data pack, accidental insurance, medical insurance, full annual health check-up
To apply for this job please visit recruit.zohopublic.com.