Call Center Representative ( Outsource Staff)

Website Rolling Plans Pvt. Ltd


Call Center Representative ( Outsource Staff)

Basic Information:

Job Position: Center Representative
Location: Kathmandu
Experience: Min 6 months/ freshers can apply
Education Qualification: +2/Intermediate or Bachelor running


Major Roles and Responsibilities:

  • Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
  • Greet and welcome guests.
  • Answer questions and address complaints
  • Answer all incoming calls and redirect them or keep messages
  • Receive letters, packages etc. and distribute them
  • Prepare outgoing mail by drafting correspondence, securing parcels etc.
  • Check, sort and forward emails
  • Monitor office supplies and place orders when necessary
  • Keep updated records and files
  • Monitor office expenses and costs
  • Take up other duties as assigned (travel arrangements, schedules etc.)

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