Rolling Plans Pvt. Ltd. (For Client)
Basic Job Information:
*Meal: 2 times a day
*No. Of openings: 3
*Working Hours: 9 hours
- Should have at least 1-year experience in relative field (Not compulsory)
- +2 completed or Bachelor’s Degree (also running)
- Should have their own laptop
- Must have basic computer skills and should be familiar with Microsoft office packages, in particular, Word and Excel
- Good communication skills/Language fluency (English, Nepali)
- Good computer skills
- Multi-tasking skills
- Problem solving skills
- Team spirit
- Should be able to deal with a high volume of incoming and outgoing calls.
- To achieve customer satisfaction, you should be able to address consumer inquiries.
- Should be able to work with little or no supervision.
- Internal departments must be efficiently communicated with and coordinated.
- Follow the company’s procedures precisely and efficiently.
- Set up customer accounts and troubleshoot issues
- Obtain sales leads
- Through open and participatory communication, build long-term connections and trust with customer accounts.
- Handle client concerns, providing acceptable solutions and alternatives within the timeframes set; follow up to confirm that the
- issue has been resolved.
- Keep track of customer interactions, process accounts, and file paperwork.
- Follow all communication processes, policies, and guidelines.