Program Manager II, National Coordinator National Housing and Settlements Recovery and Resilience Platform (NHSRP)

Website Catholic Relief Services (CRS)


Program Manager II, National Coordinator National Housing and Settlements Recovery and Resilience Platform (NHSRP) Nepal – (220000I2)

Job Nepal Title: National Coordinator
National Housing and Settlements Recovery and Resilience Platform (NHSRP) Nepal
Standard Global Title: Program Manager-II
Grade: 10
Department: NHSRP
Reports To: Country Representative
Country/Location: ESA/Nepal/Kathmandu

About CRS:

CRS is an international NGO based in the United States that works in over 100 countries to promote human development by responding to major emergencies, fighting disease and poverty, and nurturing peaceful and just societies. CRS was established in 1943 to help war-torn Europe and its refugees recover. Today, we continually seek to help those most in need, providing assistance based on need, without regard to race, creed or nationality.


CRS Nepal arrived in Nepal in response to the 2015 earthquake with emergency support to over 19,000 households in conjunction with partners. CRS has transitioned to recovery programming in Gorkha and Okhaldhunga districts, supporting over 18,300 HHs through shelter, livelihoods and community infrastructure programming and is ensuring accountability to beneficiaries through a robust feedback mechanism. CRS is planning to expand this support to Kavre district. CRS Nepal has been coordinating the reconstruction through leadership of the Housing Recovery and Reconstruction Platform (NHSRP) since March 2017 in collaboration with National Reconstruction Authority and implementing partners. NHSRP is present in the 32 earthquake affected districts advising, monitoring and documenting the housing reconstruction process. CRS is also implementing the USAID Farmer to Farmer program which provides technical assistance from US agriculture experts to organizations in Nepal to improve productivity, improve access to markets, and build local capacities. This aligns with CRS Nepal’s continuing shift to resilience and development programming, with pilot programs in value chains and support for local agriculture systems. Recently CRS has been implementing COVID-19 emergency response in 3 districts with WASH, Food, Socio-Economic assistance, and support to the migrant workers in quarantine centers. CRS plans to extend its Recovery and Resilient program including Covid-19 emergency response program in Nepal. Gender Equality and Social Inclusion (GESI) has been a focus area of all CRS programming in Nepal with advances made in HR systems, community participation and organizational dynamics.

NHSRP Background:

The National Housing and Settlements Resilience Platform (NHSRP) was established to support the National Reconstruction Authority (NRA), Building, Grant Management and Local Infrastructure (GMALI), Central Level Programme Implementation Units (CLPIUs), District Level Programme Implementation Units (DLPIUs) other relevant government authorities, and Partner Organizations (POs) with coordination of the post-earthquake housing reconstruction. NHSRP 3 is primarily funded by DFID Nepal and CRS Nepal. Other financial contributors and implementing partners include SDC, Caritas Nepal, Plan International, Oxfam and National Society for Earthquake Technology-Nepal (NSET) which leads on technical coordination. The NHSRP has been approved till July 2025 with the change in scope and name as the National Housing and Settlements Recovery and Reconstruction Platform (NHSRP).

Job Summary:

You will manage and provide technical oversight of the development and implementation of the Country Program (CP) Homes & Communities for NHSRP, ensuring effective systems and processes are in place that support high-quality programming advancing CRS and NHSRP work in serving the poor and vulnerable to rebuild earthquake affected homes and communities. Your management skills and knowledge will ensure that the CP delivers high-quality programming and continuously works towards improving the impact of its Homes & Communities for NHSRP.

Job Responsibilities:

  • Provide management, guidance, and technical oversight of all new and existing projects within the Homes & Communities for NHSRP throughout the project cycle to ensure project design, start-up, implementation and close-out are in line with CRS quality principles and standards, donor guidelines, and industry best practices. Manage planning and implementation of sustainability plan for appropriate exit strategy. Ensure cross-sectoral approach that integrates gender and protection mainstreaming and ensure development and implementation of sustainability plan[1].
  • Effectively manage talent for Homes & Communities for NHSRP and supervise. Manage team dynamics and staff well-being as co-lead of NHSRP Program Management Team (PMT) and Head of Department for CRS Country Management Team (CMT)[2]. Provide coaching, strategically tailor individual development plans, and complete performance management for direct reports.
  • Lead the development of program learning – identify opportunities for learning, research and publications in the area of Homes & Communities for NHSRP and implementation of MEAL policy, including safeguarding of data. Facilitate the dissemination of promising practices and lessons learned to CRS, Partner and Government stakeholders, contributing to the agency knowledge management agenda, and evidence-based advocacy to influence Government of Nepal Earthquake Recovery policies and guidelines[3]. Ensure integration of innovations and best practices.
  • Contribute to the proactive pursuit of opportunities for new funding to ensure growth of the CP Homes & Communities for NHSRP sector portfolio in line with agency, regional, and CP Homes & Communities for NHSRP strategic priorities. Serve as the technical lead to ensure quality proposals in Homes & Communities for NHSRP per agency and donor standards. Contribute to budgeting and staffing plans and activities for proposals[4].
  • Oversee technical assistance and capacity strengthening activities in Homes & Communities for NHSRP for staff and partner organizations as well as Government stakeholders to enhance program quality and impact.
  • Ensure timely and appropriate project expenditures in line with financial plans and efficient use and stewardship of agency and donor resources.

Typical Background, Experience & Requirements:

Knowledge, Skills and Abilities

  • Strong analytical and problem-solving skills, with ability to make sound judgment and decisions and offer innovative solutions
  • Strong relations management abilities with ability to influence and get buy-in from people not under direct supervision and to work with individuals in diverse geographical and cultural settings. Ability to relate to people at all levels internally and externally. Strategic in how you approach each relationship.
  • Strong presentation, facilitation, training, mentoring and coaching skills
  • Proactive, resourceful, solutions-oriented and results-oriented
  • Strong organizational and program management skills

Required/Desired Foreign Language

  • Fluent written and spoken English and Nepali required, additional local languages is preferred.

Travel Required

  • Up to 25% travel to the offices and earthquake-affected communities within the districts covered by NHSRP.

Key Working Relationships:

Supervisory: General Coordination Team Lead, Information Management Team Lead, Administration and Finance Team Lead and Senior MEAL Officer

Internal: Country Representative, Head of Programs, Business Development Specialist, Head of Operations, Finance Manager and CRS Global Shelter and Settlement Technical Advisors.

External: Central and District Project Implementation Units (including GMALI, Building, Education) and their associated ministries, National Reconstruction Authority (NRA), Local level Government of Nepal, other Stakeholders including UN, Red Cross, Donors, and Partner Organizations working in Recovery and Reconstruction, NHSRP Strategic Advisory Group (SAG), Universities, Associations, Private Sector, media and Community Groups.

Preferred Qualifications:

  • Minimum of 3 years working for programming interventions in disaster response shelter and settlements coordination.
  • Demonstrated application of technical principles and concepts in disaster response shelter and settlements coordination.
  • Demonstrated ability to write high quality technical proposals.
  • Experience engaging with partner organizations, donors, peer organizations, and Government stakeholders.
  • Monitoring, Evaluation, Accountability and Learning skills and experience required.
  • Staff management experience and abilities that are conducive to a learning environment.
  • Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information management systems.


Basic Qualifications

  • Bachelor’s Degree in Civil Engineering, Architecture, Urban Planning, and/or Political Science, or field(s) related to disaster response shelter and settlements is required. Relevant Post-graduate and master’s degree is preferred.
  • Minimum of 5 years of experience with progressive responsibility project grants management, including project design, preferably for grants from multiple public donors, including USAID and DFID.
  • Experience in managing moderately complex projects preferably with an international NGO.

Agency-wide Competencies (for all CRS Staff)

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

  • Integrity
  • Continuous Improvement & Innovation
  • Builds Relationships
  • Develops Talent
  • Strategic Mindset
  • Accountability & Stewardship

***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need.

To ensure the safety of our staff, our partners, and the people we serve, CRS requires that staff be vaccinated against Covid-19. CRS complies with applicable laws to allow for accommodations, as needed with supporting documentation. However, accommodations may limit the roles that candidates are eligible for based on role requirements (e.g., travel, meetings with staff, partner, donors).

Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

Note: All positions requiring residence or frequent travel outside their home country must undergo and clear a pre-employment medical examination.

CRS’ talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people – especially children and vulnerable adults – to live free from abuse and harm.

CRS welcomes candidates from the countries and regions in which we work. In the event the successful candidate is an expatriate or global telecommuter, the anticipated duration of the assignment is informed by a term limit, based on the type and level of the job and the needs of the agency.

CRS is an Equal Opportunity Employer

Primary Location: ASIA-Nepal
Job: Program Management
Organization: Catholic Relief Services
Schedule: Regular
Shift: Standard
Job Type: Full-time
Day Job

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