Service Coordinator

  • Full Time
  • Anywhere
  • Applications have closed

Website Maw Enterprises Private Limited


Title : Service Coordinator

Vacancy ID : JCB-VID0002
Description :

– Engineer Mobilization & Customer Complain Management
– Branch & Engineer Parts Sales Target Achievement
– Finding out potential customers for AMC by analyzing past AMC and BW customers in coordination with AMC coordinators.
– Provide the list of potential customers to the service engineers for renew and conversion into AMC.
– Ensure Engineers are doing follow up properly and renew/ convert customers for AMC.
– Ensure timely submission of TADA from Service Engineers, checking and timely submission of TADA to accounts for system entry
– Do the customer follow up and visit as required to ensure collection within approved limit days

Job Specification

– Should have completed B.Tech In Mechanical or Automobile Engineering with at least 2-4 years’ Experience or Diploma in Mechanical or Automobile Engineering with at least 5-7 years’ Experience
– At least 2 years Relevant Experience in Heavy Equipment Dealership/ Distributorship as Service Coordinator or Similar Position.
– Courteous, demonstrate empathic behavior, values people’s feelings and customer focused.
– Seen as credible, ethical and trustworthy.
– Proficient in MS-office, especially Excel, Power Point and Word
– Able to write proper Emails, Reports, Memos or Prepare MOMs.
– Self-Driven to Succeed and take the required Initiatives
– High level of communication and interpersonal skills

Apply Instructions:

MAW practices fair recruitment practices and applies non-discrimination policies. MAW also seeks connection of the candidate with MAW Values on Customerization, Performance, Growth, Accountability, and Openness

Interested and competent candidates are requested to please apply to before January 5, 2022.

MAW compensations are never a limitation for strong performers. |

Tagged as: