Website Save the Children
JOB OPPORTUNITY
Information Management and Data Quality Coordinator – (230001GP)
The Opportunity
Save the Children believes every child deserves a future. In Nepal and around the world, we give children a healthy start in life, the opportunity to learn and protection from harm. We do whatever it takes for children – every day and in times of crisis – transforming their lives and future we share. Save the Children expects that anyone associated with it abides by its Safeguarding and other Zero Tolerance Policies.
The objective of the position is to manage the Automated Sponsorship Information System (ASISt) and database processes to enhance the Sponsorship recording, monitoring and reporting system to a high-quality standard with accuracy and timeliness. S/he will also develop and refresh the systems and database tools to bring effectiveness to sponsorship operations and analyse Sponsorship information. S/he will lead the electronic data collection and management for new enrolment drives and Annual Family Update (AFU), and train Sponsorship staff in partner organizations in electronic data management system. S/he will be responsible for quality assurance of all the child data information and troubleshooting technical issues in coordination with the global ASISt Support team.
In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.
Key Responsibilities:
Management of Overall Sponsorship Information System:
- Manage the Automated Sponsorship Information System (ASISt) and database processes including the input of data.
- Ensure the Sponsorship information is secure at all levels in compliance with SCI data protection policy
- Develop and refresh various database tools to bring effectiveness in Sponsorship
- Manage the data exchange procedures and ensure subsequent processes within the given timeline.
- Coordinate with SCI global ASISt support team and Country Office IT to troubleshoot the problems related to databases
Lead Data Collection and Update Campaigns:
- Set system for electronic data collection in enrolment drives and Annual Family Updates (AFU)
- Train partner staff of data collection and reporting ensuring the quality check at partners level.
- Lead the data management team to complete the AFU campaign on time.
- Plan and supervise contractual staff during the data update campaigns.
- Ensure partners are well trained on photography to meet the Sponsorship photo standards.
- Ensure 100% data and photos collected are updated in the CO system within the timeline.
Quality Assurance:
- Set system to ensure 100% quality assurance of child information submission in new application and annual update.
- Work within the team on tracking and escalating any system issues that might interfere with quality data collection and timely submission.
- Conduct and manage the quality review of all child information and photos for children
- Use system for compliance check of Annual Family Update (AFU) data and close the data entry campaign on time.
- Work with Sponsorship Manager on ways to increase efficiencies for quality data collection and submission.
- Ensure information input in ASISt is as per the compliance.
Data Analysis and Reporting:
- Analyse data on child information, correspondence etc to produce reports so as to monitor and report on the functions of the entire sponsorship management system
- Prepare data for monthly management reports.
- Analyse the Annual Family Update data and share within the country office for analytical purpose.
- Prepare various routine mail-merge letters and mailings to sponsors.
Qualifications and experience:
- Master’s degree in any discipline (information management is preferred)
Essential
- At least 3 years ( 2 years for GSI group) of working in information management system.
- Proficiency in MS Access and MS Excel
- Proven attention for detail and ability to effectively manage a high volume of data and information.
- Excellent verbal/written communication skills in order to deal tactfully and sensitively with wide range of people, very often at distance.
- A flexible, initiative-taking and innovation seeking attitude
Desirable
- Knowledge in SQL server and network based data management.
- Experienced on working in collaborative setting.
- Ability and willingness to change work practices and hours
Required No.(s): 1 (Nepalese Citizen Only)
Contract length: Fixed Term
Location: Country Office, Kathmandu
The Organisation
We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard.
We are working towards three breakthroughs in how the world treats children by 2030:
- No child dies from preventable causes before their 5th birthday
- All children learn from a quality basic education and that,
- Violence against children is no longer tolerated
We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued.
Application Information
Please apply using a cover letter and up-to-date CV as a single document. Please also include details of your current remuneration and salary expectations.
We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.
All employees are expected to carry out their duties in accordance with our global anti-harassment policy.
Save the Children does not charge a fee at any stage of the recruitment process.
Location: Kathmandu
Employee Status: Fixed Term
Closing Date: Mar 30, 2023