Customer Relationship Manager

Hulas Finserv Hire Purchase Limited

JOB OPPORTUNITY

Customer Relationship Manager

Academic Qualification:

  • Master’s Degree in Finance, Business, or related field, (MBA Preferred)

Experience:

  • 3 years

Skills:

  • Strong leadership communication and negotiation skill with a proven ability to manage teams and meet tight deadlines under pressure

Job Description:

  • Lead and mentor the customer relationship management team, ensuring high service quality, and handling escalated issues professionally
  • Analyze customer interactions to improve call center efficiency and actively engage in lead conversion and customer feedback integration
  • Prepare performance reports, conduct training sessions, and maintain compliance with company policies to foster a customer-centric and collaborative team culture

Location: Kathmandu

Salary: As per company’s policy

To apply, send your CVs to careers@hulasfinserv.com

Upload your CV/resume or any other relevant document. Max. file size: 20 MB.

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