Head of DarazMall

Website Daraz


Head of DarazMall

Job Information

Department Name: Commercial
Industry: Management
Work Experience: 4-5 years
City: Kathmandu
Zip/Postal Code: 44600

About Daraz

Launched in 2012, Daraz is South Asia’s online shopping and selling destination of choice present in Pakistan, Bangladesh, Sri Lanka, Myanmar and Nepal. Supported by a wide range of tailored marketing, data, and service solutions, the pioneering e-commerce ecosystem in South Asia has 30,000 sellers and 500 brands, serving 5 million consumers. With 2 million products available, Daraz offers a diverse assortment of products in categories ranging from consumer electronics to household goods, beauty, fashion, sports equipment, and groceries. Focused on providing an excellent customer experience, it offers multiple payment methods including cash-on-delivery, comprehensive customer care and hassle-free returns. Daraz is owned by Alibaba Group Holding Limited.

Job Description

  • Build a sustainable governance structure for the DMall channel and ensure implementation and compliance across all ventures
  • Collaborate with the Regional Head to develop and propose overarching mechanisms for control, process flows and best practice implementation
  •  Develop KPI reporting guidelines and tracking mechanisms to improve visibility on DMall brand management process and recommend improvements on the same. This includes developing and driving performance metrics (NPS) to measure the success and progression of DMall against business plan
  • Align relevant stakeholders and conduct periodic update meetings to share progress and highlight bottlenecks. Escalate and drive closure where needed
  • Work with the Brand Acquisition role to identify brands with the correct ‘fit’ and potential for growth in the DMall portfolio
  • Establish DMall as a trusted and well-known brand with our customers; develop good external relationships with brands and create a story around Daraz Mall as growth driver for brands in South Asia
  • Work in close collaboration with the Regional Head on optimization plans and provide expertise on strategic growth plans for partners
  • Leverage the country-level exposure of local DMall teams to understand market-specific dynamics and incorporate local context to growth plans on the venture level
  •  Work in collaboration with the Brands to build, nurture and growth them in DarazMall
  • Develop relevant communication material for Brands to bring in the best Campaign Deals

Requirements for Head of DarazMall

  • Education: Bachelors/MBA preferred, from reputable Business School
  • 3-5 years of relevant work experience (e.g. e-Commerce functions, brands, consulting)
  • Ability to think strategically and long-term about the needs of complex global businesses
  • Strong knowledge in brand management
  • Strong Excel and PowerPoint skills
  • Entrepreneurial mindset, results oriented
  • Strong problem-solving skills and analytical skills
  • Highly adaptable to quickly changing environment
  • Strong interpersonal and influencing skills to drive and manage cross-functional teams and cross-cultural stakeholders
  • Excellent business communication skills, both written and verbal
  • Results-oriented, able to get things done
  • High on collaboration and interpersonal skills
  • Able to multitask, prioritize, and manage time efficiently
  • Strong follow-up regimen and drive for closure
  • Excellent ability to negotiate well and able to develop lasting partnerships


  • An international working environment in a start-up setting, and the unique opportunity to learn from industry leaders, including Lazada and Alibaba teams
  • Work closely with country and group level management to build e-commerce in Nepal
  • Hands-on experience in leading a team and growing a business
  • Five days working week (Monday to Friday)
  • Benefit Package: Social security fund, fuel expenses, employee discount voucher, mobile top ups and data pack, accidental insurance, medical insurance, full annual health check-up

Website: https://www.daraz.com.np/

To apply for this job please visit recruit.zohopublic.com.