Front Desk Officer

Front desk Officer

Responsibilities

• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and building
• Answer, screen, and forward incoming phone calls
• Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, and brochures)
• Provide basic and accurate information in person and via phone/email
• Receive, sort, and distribute daily mail/deliveries and bills to the finance department
• Order front office supplies and keep an inventory of stock
• Update calendars and schedule meetings and interviews
• Keep updated records of canteen expenses and costs
• Perform other clerical receptionist duties such as filing, photocopying, transcribing, and others
• Coordinate back and forth with HR and Admin department as when required

Requirements and skills

• Proven work experience as a Receptionist, Front Office Representative or similar role
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment (e.g scanners and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational and coordination skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude

Tagged as: Front Desk Officer