Assistant Supervisor

Website Dish Media Network Limited (DishHome)


Dish Media Network Ltd (DishHome) is one of the fastest-growing digital pay TV operator in Nepal. The company is run by a pool of young and highly qualified professionals. With operations across all 77 districts, the company has high-quality infrastructure for digital satellite broadcasting.

At DishHome, we strive to create an environment where people can contribute to its corporate culture, business process, and strategic goals.

What we offer:

Competitive Compensation, Professional Working Environment, Flexible Working Practices, Profit & Festival Bonus, Incentives, Provident Fund, Gratuity, Medical Insurance, Group Personal Accident, Group Life and Critical Illness Coverage, Dish Home Connection, Training Opportunities and International Exposure

Currently we have following opening:

1. Assistant Supervisor – ISP (1) (KTM)

Job Description:

  • Develop and maintain diagnostic and troubleshooting mechanisms to escalate issues according to a structured protocol.
  • Establish and maintain good relationships with internal team, sales network and service partner in daily operation.
  • Create and maintain a robust monitoring and reporting system to evaluate defined KPIs.
  • Coordination for issue resolution on defined SLA with various departments.
  • Lead, motivate, and train the team to reach set goals and objectives.
  • Perform other duties as assigned.

Job Specification:

  • Bachelor’s degree in management or a related field is preferred.
  • At least 1-year experience in ISP support and field maintenance related work.
  • Proficient in using Microsoft Office application.
  • Ability to work in complex environment.
  • Strong analytical and reporting skills.
  • Good at multitasking and must have a pleasant personality.

Interested candidates can send their CVs along with an application at Only shortlisted candidates shall be called for the further selection process. Please mention the position you have applied for in the subject line.

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