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Customer Support Executive (508 views)

March 23, 2020


Company: Zinob Inc. Pvt Ltd

is a partner organization of XclusiveMINDS. With combined team effort, we are able to reach a new horizon in Software and Mobile Aapps Development specially in FinTech sector. From CBS to Mobile Banking. We have created comple eco-system for financial institutions.

Position: Customer Support Executive (Database)

Number of Vacancies: 3

Job Location : Kathmandu, Nepal

Job Specification

Education Level : Bachelor

Experience Required : More than or equals to 2 years

Other Specification

• Knowledge of SQL Server 2008+ is a must
• Basic knowledge of account is plus
• Able to handle client’s support calls
• Can travel outside Kathmandu (if required)
• Can work off hour (if required)

Job Description

• Analyze and resolve software issues reported by customers.
• Provide training and guidance to the users of the software.
• Respond to queries through phone/email.
• Provide onsite support for complex problems.

Company Benefit

• Provident Fund
• Gratuity
• Health Insurance
• Accidental Insurance
• Any Cause Death Insurance
• Lunch

Last date to apply: 28 March 2020

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