Consultant – Psychosocial First Aid (PFA)

Website International Organization for Migration


Consultant – Psychosocial First Aid (PFA)

Reference Code: CON#NP/02/2021 (Re- advertised)
Position Title: Consultant – Psychosocial First Aid (PFA)
Duty Station: (either of the 4 provinces; Province 1, 2, Lumbini and Sudurpaschim) /TBD
Classification: Consultant, OTHER
Type of Appointment: Consultant, 12 months
Estimated Start Date: As soon as possible

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental, and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.


The project entitled “Effective case management by strengthening Isolation centres and Ground Crossing Points (GCPs) management for Rapid Response and Preparedness against COVID-19” intends to implement a twofold COVID-19 response to address the gaps and needs identified through the assessment. With a major focus on the migrants crossing the borders and priority to population facing additional vulnerabilities including women, children, elderly and persons with disabilities, the project aims to strengthen the capacities of six GCPs and isolation centres through supporting the Governments of Province 1, 2, Lumbini and Sudurpaschim. Coupled with the physical risk of COVID-19, it is identified that the migrants carry multiple psychological stress and vulnerabilities. As such, the project envisages to support the Government in their ongoing interventions at the targeted areas with the provision of health response support, strengthened WASH capacity and ensuring the protection (including psychosocial first aid) of the migrants to further capacitate the government response for combating COVID-19. Moreover, Displacement Tracking Matrix (DTM) will be implemented for flow monitoring including at informal GCPs, which would be instrumental in attaining readily available COVID-19 and other humanitarian needs information for better-targeted, multi-sectoral assistance to at-risk populations in need.

The psychosocial first aid (PFA) consultant will support in strengthening the protection-oriented outcome of the project through conducting trainings focused on PFA at all six project GCPs/isolation centres; and establishing the referral mechanism to strengthen the protection support services for vulnerable migrants in need that will enable to strengthens and address protection concerns at the GCPs and isolation centres.

Scope of work:

  • Design/develop/adapt the PFA support forms and formats, separately for individual and group sessions.
  • Conduct at least 10 PFA consultations per month at the GCPs and isolation centres.
  • Prepare individual case files for each case (including the details of each unique beneficiary).The case files shall be produced within the three days of each case provided support. At least 60 case files/month shall be produced from all targeted locations.
  • Conduct the trainings on Psychosocial First Aid at the GCPs. At least one three-day training shall be conducted at each GCPs, totalling to a minimum of six trainings.
  • Provide technical support and guidance to volunteers, health workers and Project implementing partners to manage the cases and the referral services issues.
  • Develop Standard Operating Procedure (SOP) for establishing the referral mechanism to strengthen the protection support services for vulnerable migrants in need.
  • Design migrants’ vulnerability and assessment screening forms in line with IOM’s Handbook on ‘Protection and Assistance for Migrants Vulnerable to Violence, Exploitation and Abuse and Emergency Manual’ for identifying protection & gender concerns and need of distressed migrants. In coordination with Project technical team and ground support from the volunteers, take lead in identifying the probable cases for referral and/or protection from any forms of violence and provide necessary support, as applicable.
  • Directly support and assist front-line health workers and other border official in stress management and other psychosocial support, as required and share the update in writing on a regular basis.
  • Liaise and establish partnerships with local CSOs/NGOs, specialized service providers mostly working in shelter/temporary accommodation, food, psychosocial support, and basic medical assistance (COVID or non-COVID) for establishing the proper referral mechanism and for mobilizing referral protection support services for migrants in need.
  • With the support of the volunteers, ensure that the migrants have proper provision of means for communication throughout project intervention.
  • Closely coordinate, follow up and assist Implementing Partners (IPs), CSOs, NGOs, for ensuring the basic protection services (shelter, psychosocial counselling, GBV services, basic medical assistance, referral support services) delivered to identified and referred vulnerable migrants’ beneficiaries.
  • Identify the gaps and needs of the local stakeholders/CSOs/IPs/Service providers in relation to the protection concerns at the GCPs/Isolation centres; and thereby support in designing the capacity building training programs and toolkits/resources/training materials.
  • Serve as the Project focal point for protection-related matters.
  • Lead on developing the detailed meeting minutes/monthly/quarterly and annual reports.
  • Perform other duties as may be assigned by the supervisor.

Tangible and measurable output of the work assignment:

  • Technical forms and format produced
  • Detailed case files for each session
  • Training modules on PFA developed
  • Detailed training plans and reports developed
  • Coordination meetings with the local government, CSO/NGO, and other stakeholders
  • Meeting minutes
  • Consultation notes with recommendations

Required Qualifications and Experience


  • Master’s degree in psychology, public health, or a related field from an accredited academic institution.


  • At least five years of relevant professional experience in PFA with proven experiences of delivering participatory trainings/developing training modules/forms and formats.
  • In-depth understanding of protection issues, national and international plan/policies/standards.
  • Excellent communication (verbal and written) and reporting skills.
  • Team player with excellent skills to present the complex information in a professional and comprehensive way.
  • Ability to work in a complex environment including COVID-19 prone areas.
  • Good computer skills.

English and Nepali is required. Working knowledge of any other local language is an advantage.

The consultant must adhere to the IOM Data Protection Principles (IN/138) and maintain confidentiality.

How to apply:

Interested Candidates are invited to submit their application referring to this advertisement with CV and three references to the following address: Human Resource Department, International Organization for Migration, P.O. Box 25503, Baluwatar, Kathmandu or email to by 27 December 2021.

Posting period:
From 21.12.2021 to 27.12.2021