Guest Relation Assistant

  • Full Time
  • Boudhha,Tushal
  • This position has been filled
  • November 14, 2024

Website Casino Pride Nepal

Guest Relation Assistant

JOB DESCRIPTION:

  • Welcoming guests in a friendly and professional way.
  • Provide information about amenities, area and venues and promote services.
  • Responsible for greeting and assisting the guest.
  • Address and resolve guest complaints, concerns, or issues promptly and professionally.
  • Gather guest feedback and communicate it to management to improve services,
  • Maintain detailed knowledge of promotions, events, and entertainment offerings
  • Maintain effective communication with various departments to fulfill guest requests,
  • Accurately maintain guest records, logs, and incident reports.

REQUIREMENT:

  •  Must be 18 yrs. or older.
  •  Must have knowledge of Microsoft word & excel.
  • Height minimum of 5.3”. Pleasant personality.
  •    Fluent in English and Hindi.
  •  Creative team player, with sense of initiative and dedication to deliver high level of guest services activities.
  •  Female candidates only.

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