Branch Manager, Experience Manager, Experience Anchor/Relationship Manager, Digital Sales, Digital Adoption and Channel Migration (Junior Officer/Officer/Assistant/Senior Assistant/Senior Officer/Supervisor/Assistant Manager)

  • Full Time
  • 7 Province
  • Applications have closed

Website NIC Asia Bank Limited

JOB OPPORTUNITY

1. Branch Manager (Supervisor/Junior Officer/Officer/Senior Officer/Assistant Manager)

Province 1
Code: BMProv1 001
Required Number: Few

Bagmati Province
Code: BMProv3 003
Required Number: Few

Lumbini Province
Code: BMProv5 005
Required Number: Few

Sudurpaschim Province
Code: BMProv7 007
Required Number: Few

Province 2
Code: BMProv2 002
Required Number: Few

Gandaki Province
Code: BMProv4 004
Required Number: Few

Karnali Province
Code: BMProv6 006
Required Number: Few

This position requires an ability to impeccably carry the Bank’s Brand and effectively act as Bank’s Brand Representative. The candidates are expected to possess excellent competitive, market, and product intelligence and be able to chalk out instrumental marketing plans, strategies and roadmaps and ensure their effective implementation. The candidates should have abilities to train, nurture and groom team members and motivate the team for greater achievements and should possess an ability to lead the Branch towards achieving the set goals while enhancing customer experience.


2. Experience Manager/Operation/Service Manager (Senior Assistant/Supervisor/Junior Officer/Officer)

Province 1
Code: Emprov1 008
Required Number: Few

Bagmati Province
Code: ENProv3 010
Required Number: Few

Lumbini Province
Code: EMProv5 012
Required Number: Few

Sudurpaschim Province
Code: EMProv7 014
Required Number: Few

Province 2
Code: EMProv2 009
Required Number: Few

Gandaki Province
Code: EMProv4 011
Required Number: Few

Karnali Province
Code: EMProv6 013
Required Number: Few

The position shall be responsible for overseeing the Branch’s Administrative, Service/Experience and Support/Operating activities. The candidates are expected to be proficient in implementation of prudent banking policies, practices and procedures in respective area of oversight. The candidates should schedule customer service to ensure adequate coverage and handle more complex customer complaints and their grievances with maintaining highest standard of customer experience safeguarding bank from reputational risk and supporting daily branch operations. The candidates should implement and review bank policies and procedures that should keep branch in compliance with all existing policies and procedures.


3. Experience Anchor/Relationship Manager (Senior Assistant/Supervisor/Junior Officer/Officer)

Province 1
Code: RMProv1 015
Required Number: Few

Bagmati Province
Code: RMProv3 017
Required Number: Few

Lumbini Province
Code: RMProv5 019
Required Number: Few

Sudurpaschim Province
Code: RMProv7 021
Required Number: Few

Province 2
Code: RMProv2 016
Required Number: Few

Gandaki Province
Code: RMProv4 018
Required Number: Few

Karnali Province
Code: RMProv6 020
Required Number: Few

The candidates are expected to possess strong will-power, can do attitude and dynamic sales spirits and shall be responsible for robust business/relationship sourcing and management. The candidates should have ability to support branch manager in leading the branch by attaining marketing leadership position and in ensuring robust growth in portfolio, profitability and customer base in generating new business/relationship/product/strategies. The candidates should have strong interpersonal skill and ability to build rapport with customers.


4. Digital Sales (Assistant/Senior Assistant/Supervisor/Junior Officer/Officer/Senior Officer)

Province 1
Code: DeptDVProv1 022
Required Number: Few

Bagmati Province
Code: DeptDBProv3 024
Required Number: Few

Lumbini Province
Code: DeptDBProv5 026
Required Number: Few

Sudurpaschim Province
Code: DeptDBProv7 028
Required Number: Few

Province 2
Code: DeptDBprov2 023
Required Number: Few

Gandaki Province
Code: DeptDBProv4 025
Required Number: Few

Karnali Province
Code: DeptDBProv6 027
Required Number: Few

The candidate is responsible for marketing and onboarding of merchants for deployment of Bank’s POS and QR code at merchants’ locations and nurturing business relationship with an objective to enhance and sustain digital transactions through digital touchpoints. The candidate shall be responsible for generating sufficient business transactions from their digital touchpoints and providing feedback and market intelligence to the marketing team for formulation of various marketing campaigns and schemes with an objective to secure business targets. The candidate having prior experience in marketing in reputed organization would be an advantage.


5. Digital Adoption and Channel Migration (Senior Assistant/Supervisor/Junior Officer/Officer/Senior Officer)

Province 1
Code: DeptDB01 29
Required Number: Few

Bagmati Province
Code: DeptDB03 031
Required Number: Few

Lumbini Province
Code: DeptDB05 033
Required Number: Few

Sudurpaschim Province
Code: DeptDB07 035
Required Number: Few

Province 2
Code: DeptDB02 030
Required Number: Few

Gandaki Province
Code: DeptDB04 032
Required Number: Few

Karnali Province
Code: DeptDB06 034
Required Number: Few

The candidate is responsible for developing and executing strategies, plan and tactics to strategically promote Bank’s capabilities and experience in both our digital banking platform and physical network, and build customer segments and drive customer adoption of digital channels and continued engagement with self-service digital channel for day to day transaction. The candidate plays an integral role in designing, delivering and promoting a leading Omni-channel customer experience as well as influencing the mindset and behavior of customers and employee to take full advantage of the digital channel experience, using right channels for right need. The candidate will be an integral member of Bank’s digital transformation taskforce and the key responsibilities will include effective implementation of customer on-boarding platform, lending platform and customer service request platform using various digital channels of the Bank in liaison with technology and marketing teams, and achieve channel migration target of the Bank. The candidate is required to frequent travelling to branches and sub-province offices to connect, engage and aware customers as well as train and groom staffs of branches and province/sub-province offices for digital adoption.

 

Eligibility Criteria for Assistant Manager

  • Proven experience with an excellent track record in leading, managing and inspiring a team of dynamic professionals.
  • At least 5 years of banking experience in domestic/international banks or five years of experience in related field with Master’s Degree or at least 10 years of experience in banking or other related field with Bachelor’s Degree in Management/IT-Management/Engineering/Computer Science or other related field.
  • Age not below 25 years and not exceeding 50 years as of January 26, 2022.

Eligibility Criteria for Junior Officer/Officer/Senior Officer

  • Preferably Master’s Degree but not less than Bachelor’s Degree in Management/IT-Management, Engineering, computer Science or related field.
  • At least 3 years of banking experience in related area.
  • Age not below 21 years and not exceeding 40 years as of January 26, 2022.

Eligibility Criteria for Assistant/Senior Assistant/Supervisor

  • Bachelor’s Degree in Management/IT-Management/Engineering/Computer Science or related field.
  • At least 2 years of Banking experience in related area.
  • Age not below 18 years and not exceeding 35 years as of January 26, 2022.

The candidate need to apply for a specific position and location as per their preference under the vacancy and multiple applications for the position at multiple locations is allowed.

Documentary evidence related to qualification and experience shall be sought from the shortlisted candidates.

The Bank reserves the right to reject any application without assigning any reason whatsoever. canvassing at any stage of the process will lead to automatic disqualification.

Deadline to Apply: January 26, 2022

To Apply: Log on to www.nicasiabank.com/current-vacancies to know about other requirements and to apply.

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