Nepal's No. 1 Job Portal

Job in World Bank- Program Assistant (11559 views)

November 5, 2019


World Bank Group

Position: Program Assistant

Job #: req4725

Organization: World Bank

Sector: Administration/Office Support

Grade: GC

Term Duration: 3 years

Recruitment Type: Local Recruitment

Location: Kathmandu,NPL

Required Language(s): English, Nepali


Do you want to build a career that is truly worthwhile? Working at the World Bank Group provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity and promoting sustainable development. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. For more information, visit

The Nepal program has a considerable increase in IDA lending with a portfolio value at about US3.0 billion (including both IDA credits, Regional IDA credits and trust funds). Nepal is implementing the new Country Partnership Framework (CPF) for five years starting FY2019 with priority in three focus areas: (1) Public institutions and policies, (2) Growth and employment, and (3) Inclusion and resilience. The World Bank country program provides financial support and technical advisory services across a broad range of sectors, with focus in infrastructure, energy, human development services, climate and disaster risk management. In addition, the priority of the program is also to support implementation of federalism. World Bank assistance is channeled through government agencies for agreed development priorities. Technical Teams from the World Bank are drawn from staff in the Kathmandu Office and from around the world.

The Nepal Country Management Unit (CMU) in the World Bank Kathmandu Office provides Administrative and Client Support primarily to the task teams based in Kathmandu but also to visiting missions. Given the scope of the country program and magnitude of the administrative and operational tasks, support is required from a Program Assistant (Grade GC) to primarily provide operational and management support. This is a Country Office position in Nepal subject to local recruitment under the Nepal Compensation Plan.
(adsbygoogle = window.adsbygoogle || []).push({});
Roles & Responsibilities:

The Program Assistant will report to the Country Manager of Nepal CMU.

The Program Assistant will carry out the full range of office support work for CMU team working directly under the supervision of the Senior Operations Officer. The work program will include support to the following three core areas:

• Support to the CMU Operations Team (65%)
• Support to the Country Manager and the Executive Assistant to take over some key functions (25%)
• Cross cutting CMU Front Office support (10%)

The incumbent will provide a wide range of executive assistance and administrative support to the Operations Team, coordinate administrative work for the CMU operations team, and perform specific tasks assigned by the Supervisor. Specifically, the Program Assistant will:

• Serve as the first point of contact for the Senior Staff in the CMU, liaising with an extensive network of contacts (both internally and externally) and responding to inquiries.
• Coordinate and monitor multiple and diverse work processes to ensure that the CMU operations team responds to incoming requests in a timely manner and that CMU management decisions are carried out as directed.
• Screen documents prioritize these for approval, action or signature, and proofread them before submitting for the signature.
• Arrange the distribution of documents from the Operations Team to relevant work units, managers and staff.
• Draft correspondence and meeting minutes as assigned by the Supervisor.
• Coordinate the appointments for senior operations staff, including proactive scheduling of meetings.
• Assist with preparation of team meetings, including drafting of agendas, status notes, and minutes, as needed.
• Assist in preparation and delivery of events, e.g. conferences, workshops, negotiations, etc.
• Respond to requests for information, including file searches.
• Track task milestones monitor, task budgets, and report on expenditures/disbursements as required.
• Apply WB Records Information Management (RIM) policy, ensuring that documents are appropriately filed in the WBDocs system, disposed of in a timely manner or sent to archives.
• Provide back up support to the Executive Assistant.
• Perform any specific task or carry out ad hoc assignments on instruction of the Supervisor.

Selection Criteria

Minimum Education and Experience:

• High School Diploma with 7 years of experience or equivalent combination of education and experience (Bachelor’s degree preferred)

• Strong English and Nepali language skills (verbal and written), including ability to draft a variety of correspondence and edit materials using proper grammar, punctuation

• Ability to generate trust and respect from clients (governments and development partners).

• Excellent IT skills including Microsoft and World Bank software applications: Outlook, Word, Excel, PowerPoint, Operations Portal, etc.


Technology and systems knowledge – Exhibits excellent knowledge of Microsoft Office applications and proficiency of technology or/and systems relevant to functional area. Able to coach less experienced staff on relevant technology and systems.

Project and task management – Able to undertake diverse and complex assignments with minimal supervision and resolve competing demands. Demonstrates good organizational skills, can plan and prioritize own work and work of internal clients (e.g. manage manager’s calendar).

Institutional policies, processes, and procedures – Demonstrates relevant functional knowledge and understanding of institutional priorities, policies, operational and administrative procedures, and people. Able to practically apply and guide others in policy application.

Versatility and adaptability – Demonstrates initiative and motivation to proactively learn new developments in relevant policies, procedures and technology. Is able to proactively identify, prevent and/or solve problems. Able to participate in change activities and initiatives.

Team Leadership (ACS) – Able to provide support to team members, giving instructions when necessary to improve work performance and promote collaboration within team.

Client Orientation – Able to interact with clients with discretion and diplomacy. Demonstrates ability to resolve complex client related issues. Displays understanding of relevant internal and external factors and their impact to the client.

Drive for Results – Takes personal ownership and accountability to meet deadlines and achieve agreed-upon results and has the personal organization to do so.

Teamwork (Collaboration) and Inclusion – Collaborates with other team members and contributes productively to the team’s work and output, demonstrating respect for different points of view.

Knowledge, Learning and Communication – Able to communicate in a constructive and professional manner. Can assist in the preparation of written materials in accordance with WB administrative guidelines and best practices. Able to contribute to unit’s knowledge sharing.

Business Judgment and Analytical Decision Making – Able to effectively and independently provide general research support. Demonstrates ability to assess situation and make sound judgment on action needed.
Poverty has no borders. Neither does excellence. This is why we continually search for qualified individuals with diverse backgrounds from around the globe. We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Last date to apply: 11 November 2019


(adsbygoogle = window.adsbygoogle || []).push({});

Apply Now

(adsbygoogle = window.adsbygoogle || []).push({});

Don't have time now?
Get a reminder in your inbox